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TROUBLESHOOTING

Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not work properly, contact Haier customer service center or the nearest authorized service center.

TROUBLE

POSSIBLE CAUSE

POSSIBLE REMEDY

 

 

 

 

Oven will not

a. Electrical cord for oven is not

a. Plug into the outlet.

start

plugged in.

b. Close the door and try again.

 

 

b. Door is open.

 

 

c. Check instructions.

 

 

c. Wrong operation is set.

 

 

 

Arcing or

a. Materials to be avoided

a. Use microwave-safe

sparkling

in microwave oven were

cookware only.

 

 

used.

b. Do not operate with oven

 

 

 

 

 

b. The oven is operated when

empty.

 

 

empty.

c. Clean cavity with wet towel.

 

 

c. Spilled food remains in the

 

 

 

 

 

cavity.

 

 

 

 

 

Unevenly cooked

a. Materials to be avoided

a. Use microwave-safe

foods

in microwave oven were

cookware only.

 

 

used.

b. Completely defrost food.

 

 

b. Food is not defrosted

 

 

c. Use correct cooking

 

 

completely.

 

 

time,power level.

 

 

c. Cooking time, power level is

 

 

d. Turn or stir food.

 

 

not suitable.

 

 

 

 

 

d. Food is not turned or stirred.

 

 

 

 

 

Overcooked

Cooking time, power level is not

Use correct cooking time and

foods

suitable. Use correct

power level.

 

 

cooking time, power level.

 

Undercooked

a. Materials to be avoided

a. Use microwave-safe

foods

in microwave oven were

cookware only.

 

 

used.

b. Completely defrost food.

 

 

b. Food is not defrosted

 

 

c. Check to see that oven

 

 

completely.

 

 

ventilation ports are not

 

 

 

 

 

c. Oven ventilation ports are

restricted.

 

 

restricted.

d. Use correct cooking time and

 

 

 

 

 

d. Cooking time, power level is

power level.

 

 

not suitable.

 

 

 

 

 

Improper

a. Materials to be avoided

a. Use microwave-safe

defrosting

in microwave oven were

cookware only.

 

 

used.

b. Use correct cooking time and

 

 

 

 

 

b. Cooking time, power level is

power level.

 

 

not suitable.

c. Turn or stir food.

 

 

c. Food is not turned or stirred.

 

 

 

 

 

 

 

 

 

 

12

 

 

 

 

 

 

 

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Haier MWM6600RW user manual Troubleshooting, Trouble Possible Cause Possible Remedy