
Trouble shooting
The following circumstances do not constitute problems. Do not contact the maintenance service until the problem has been confirmed.
Problem | Possible Cause | ||
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| Poor connection to power supply | ||
The washing machine fails to | Power failure | ||
operate | Door is not properly closed | ||
| Machine has not been switched on | ||
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| Water is not turned on | ||
Washing machine does not fill | Water pressure is less than 0.03MPa | ||
The inlet hose is kinked | |||
with water | Water supply failure | ||
| The program knob is not properly set | ||
| The door is not properly closed | ||
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The water supply and | Check that the height of the water hose is below | ||
drainage do not stop | 80cm | ||
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Drainage failure | Drainage hose is blocked | ||
Drainage hose end is below 100cm above the | |||
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| floor level | ||
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Strong vibration during spin | Some packing fixing bolts removed | ||
Washing machine on a uneven surface | |||
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Operation stops before comple- | Water or electricity failure | ||
tion of the wash cycle | |||
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Excessive foam in the drum | The detergent is not a low foam type | ||
| Excessive detergent has been used | ||
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