Haier XQB50-20 user manual Trouble-shooting Answer to question, Phenomena Reason How to settle

Trouble-shooting Answer to question

(If there's a breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special maintenance department or after-sale service department of our company. Do not repair it by yourself.

	Phenomena			Reason		How to settle
	The digital tube displays "E0”		The top lid is not closed			Close the top lid
The draining does not work, or the			Is the drain hose upended?			Put down the drain hose.. Open
speed of draining is too slow. The digital			Is the drain hose blocked by foreign			and close the top lid once.
tube displays "E1" and it rings.			material?			Clean the foreign material. Open
It stops running during spin. The						and close the top lid once.
			The top lid is not closed
digital tube displays "E2" and it rings.						Close the top lid
	The safety switch acts. The		Are the laundries put slantingly?			Re-order the laundries. Close the top lid.
	spinning cannot work (after
						Level the machine in right position.
	twice revising). The digital		Is the machine slanting?
						Open and close the top lid once.
	tube displays "E3" and it rings.
	It does not do water inlet or		Is the water faucet open or is			Open the water faucet. Open and close
	the speed is slow (the water		there water supply failure?			the top lid once.
	level is not reached after 15		Is the water inlet valve is			Clean the water inlet valve. Open and
	minutes). The digital tube
			blocked			close the top lid once.
	displays "E4" and it rings.
			Is the water pressure too low?			Open and close the top lid once.
	The digital tube displays "E6".		The water level sensor is failure.			Please contact the after-salesservice
						department.
			Is there power failure?			Please use it when there's power supply.
		Not wash	Is the power plug inserted tightly?			Insert the power plug tightly.
			Is the water level reached preset			Fill water to the preset position.
The machine does			position?
not act			Is the power plug inserted tightly?			Is the power plug inserted tightly?
		Not spin	Is the top lid closed reliably?			Is the top lid closed reliably?
			Are the laundries set flat?			Are the laundries set flat?
			Is the machine slanting?			Adjust the machine to be even
	There's abnormal sound		Are the laundries put slantingly in			Reorder the laundries and close the top
	inside the machine		spinning?			lid.
			Are there any foreign materials?			Remove the foreign materials.
	The water tap leaks		Is the screw of the jointer of water			Fasten the screw of the jointer properly.
			inlet hose loose or awry?
	Common phenomena
	Phenomena					Explanation
	The spinning is intermittent when it starts.				Balance the laundries to avoid slanting.
	Pause during washing.				supplemental water filled after fabric sensor has checked
					fabric (about 48 seconds)
	Select spin, but it doesn't work.				The program is setting the drain time. Some
					time is needed before it starts spinning.
	The pulsator pauses during water inlet in				It is to avoid splashing during water inlet.
	wash and rinse.
	There may be some water flowing out of the				It is the water remained in the factory
	drain hose in the first use of the machine.				inspection of performance.