Section 4A: Troubleshooting 259
Help
Battery

I can’t charge the battery

䢇If you’re using a new battery or a new charger, make sure the battery and charger are
approved by Sprint and Palm for use with your phone. Failure to use an approved battery
or charger may prevent your phone from turning on or charging.
䢇If you’re using an existing, approved battery, the battery may have reached the end of its
useful life and needs to be replaced. See “I need to replace the battery” on page259 for
details.

I need to replace the battery

Your Pre phone comes with a replaceable battery. Be sure to use a battery that is approved
by Palm and Sprint and that is compatible with your phone. Failure to use the proper battery
may result in personal injury or product damage, and it voids your phone warranty.
WARNING Use only batteries and chargers that are approved by Sprint and Palm with
your phone. Failure to use a battery or charger approved by Sprint and Palm
may increase the risk that your phone will overheat, catch fire, or explode,
resulting in serious bodily injury, death, or property damage. Use of
unapproved third-party power supply accessories may damage the device
and void the Limited Warranty for the product.
Note Please dispose of the old battery properly.