Whirlpool MAH9700AW manual Troubleshooting Procedures, Maytag Services, 16025909 Rev

Models: MAH9700AW

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Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.

Fast Time Down Test

¤ While any test or cycle is running in Service Mode, pressing the Temperature key will advance the program to the next cycle stage.

Cycle stages are located at key locations in the machine operation. As the program is advanced it will index as follows: The end of each fill (the same as the beginning of a tumble session for Wash, or Rinse); at the beginning of a drain session; at the beginning of a spin session (at this position, check the water level, if over reset level, drain first before entering the spin function); at the beginning of a fill session; at the beginning of Bleach fill; at the beginning of Fabric Softener fill; and every 3 minutes during the tumble sessions (Wash, and Rinses).

Quick Service Cycle

While in Service Mode, pressing the Temperature and Soil Level key for 3seconds will start a Quick Service Cycle.

This will be a quick check of all systems. If display shows od then open and close door. Pressing Spin Speed will advance to the next cycle. The following steps are performed: Display shows “SC”.

1.Hot water for 5 seconds and then turn off.

2.Cold water for 5 seconds and then turn off.

3.Bleach valve for 5 seconds and then turn off.

4.Dispenser softener using cold water and bleach water for 5 seconds and then turn off.

5.Turn on Cold valves until the control detects proper water level. During this time, tumble at 45 rpm for 5seconds in a clockwise direction, pause for 2seconds, tumble at 45 rpm for 5 seconds in a counterclockwise direction, pause for 2 seconds. Continue pattern until the water level is detected. Minimum time for this segment to be 5 seconds. After water height is achieved, continue tumble pattern for another 14 seconds. If the washer is equipped, turn on heater for first 5 seconds of this tumble pattern. Advance the washer to next step if water is not connected to machine.

6.Drain and spin to maximum speed. Machine will achieve maximum speed using the safest, fastest method.

7.Display a “PA” (Passed) continuously for 5 seconds I no diagnostic codes were logged during the test. Washer will return to the normal Service Mode at the end of the 10 second period.

The “SC” in the display will blink as an indication of failure, and continue blinking until the quick service cycle test has reached the end. Any diagnostic code logged during this test will result in failure of the test, but will not necessarily stop the test. During the Quick Service Cycle, pressing the Spin Speed key will

advance to the next step. Pressing

Manual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual background the Rinse&Spin and Spin Only keys will suspend the machine at the current step for up to 10 minutes or until Delay

Start and Chime are pressed again. All LEDs should flash on and off while the system is suspended or on hold.

LED/Switch Test

While in Service Mode, press the Delay key to start a LED/Switch check. All the LED’s can be toggled or slewed by pressing the key associated with the LED or set of LED’s. All keys (including the OFF button) must be pressed within 5 minutes for this test to pass. “PA” will be displayed for five (5) seconds once all keys have been pressed and the test is completed. Following 20seconds of inactivity at any point, this test will exit without any display. The Power Off switch pad must be pressed twice within 30 seconds to cancel this test.

Switch

Action

 

 

Delay Start

Press once

Chime

Press 3 times

Extra Rinse

Press once

Soil Level

Press 4 times

Spin Speed

Press 5 times

Temperature

Press 5 times

Rinse&Spin

Press once

Spin Only

Press once

Prewash

Press once

Extended Spin

Press once

Selector Knob

Rotate 1 full revolution clockwise

Selector Knob

1 position counterclockwise

Start Pause

Press once

Selector Knob

Press once

Power Off

Press once

 

 

Board Input Test

IN

While in Service Mode, pressing the Spin

 

Only key will begin the Board Input Test.

 

 

 

 

This test turns on a specified output after

 

 

a key press. Pressing the Spin Only key

 

 

again cancels the test.(Display shows

©2005 Maytag Services

16025909 Rev. 0

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Whirlpool MAH9700AW manual Troubleshooting Procedures, Maytag Services, 16025909 Rev