FARGO electronic 410 manual Troubleshooting with the Error Messages

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Troubleshooting with the Error Messages

Step Description

1Determine if the Printer performs these functions:

•Encoding Errors: The Printer traps and reports encoding error responses via required LED illumination and messages at the Driver Operator Interface.

•Technician Note: Ensure that Batch jobs are correctly resumed and that after an error has been detected and reported, an Encoding Retry option is provided the Operator via an on-screen button that correctly initiates an attempt to re-encode the card when selected.

2Determine if the Printer performs these functions:

•Card Feeding Errors: The Printer correctly detects the card feed error condition and indicates a fatal error condition via the Card LED and a PC on- screen error message indicating a card feeding error via the Driver Operator Interface.

•Technician Note: After an error has been detected and reported, physically fix the card feed error conditions and press the card button to correctly initiate an attempt to resume the print job starting with a fresh card.

3Determine if the Printer performs these functions:

•LED and PC on-screen Error Messages: The Printer correctly detects the card printing jam condition and indicates a fatal error condition via Card LED and a PC on-screen error message via the Driver Operator Interface.

•Technician Note: After an error has been detected and reported, open the cover and removing the jammed card and then close the cover to correctly initiate an attempt to continue the print job starting with a fresh card.

CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) 91