Part Number L000418
Revision Control Date Document Title Number
Reviewing the Trademark Acknowledgments
Reviewing the Notices and Trademark Restrictions
Reviewing the Notices
How to use the manual
Manual Description
Safety Messages review carefully
Exposed to static electricity discharges
To prevent equipment or media damage, always wear an
To prevent equipment or media damage, always remove
Grounding Device Safeguards Always wear an appropriate
Electrostatic Sensitive Device At a minimum, make positive
Table of Contents
Printer Adjustments
Fargo Technical Support
Standard features
Optional features
Reviewing the CardJet Printers 410 and C7
High-coercivity magnetic stripe encoding
Reviewing the Persona CardJet C7 Card Printer/Encoder
These two models will differ as follows
Technician Review of Printer Features
Function Description
Technician Review of Printer Features
Printer connected to the PC
Printer not connected to the PC
Cancel INK Card Power
Troubleshooting Instructions. See Section
Function Description Card Card Status button / LED
Printer to function
Ink LED
Ink Cartridge Status LED is described below
Technician Review of Printer Features
USB
Interface Printer to the Computer on Port
Technician Review of CardJet Specifications
Reviewing the Regulatory Compliances
Reviewing the Agency Listings
Reviewing the Technical Specifications
Type Description
Reviewing the Technical Specifications
Interface USB Memory
TBD
Selecting an area for the Card Printer
Technician Review of CardJet Card Printer Setup
Step Procedure
Connecting the Card Printer to the Computer
Opening the Top Cover to the Card Printer
Outlet
Powering up the Card Printer
Locate the power cord included with the Card Printer
Reviewing the Printer Driver Operator Interface
Step Description Interfacing with the Card tab
Interfacing with the Image Color tab
Interfacing with the Image Position tab
See Printer Adjustments for more detailed procedures
Reviewing the Printer Driver Operator Interface
Interfacing with the Print Supplies tab
Reviewing the Printer Properties window
Technician Review of Ink and Card Cartridges
Reviewing the Ink Cartridges
Storing the Ink Cartridges review carefully
Loading the Ink Cartridges
Loading the Ink Cartridges
Loading the Ink Cartridges
Reviewing the Card Cartridges
Storing the Card Cartridges review carefully
Loading the Card Cartridge
Loading the Card Cartridge
Step Procedure
Technician Handbook for CardJet Card Printers
Topic Description
Technician Handbook for CardJet Card Printers
Topic Description Cancel / Retry
Use the Cancel / Retry button to cancel print jobs and reset
Operating Instructions. See Section
Cards Out
Encode Only option not provided The Printer will not provide
Strictly used with Fargo CardJet products The Encoder is
Technician Handbook for CardJet Card Printers
Is opened
Card and 100-card capacity in these two models
Professional
Technician Handbook for CardJet Card Printers
Technician Handbook for CardJet Card Printers
Installation and Startup Procedures. See Section
Technician Handbook for CardJet Card Printers
Technician Handbook for CardJet Card Printers
Installed Troubleshooting Instructions. See Section
Incorrect Ink Cartridge Installation The Ink LED error light
Top Cover is closed. Note When Top Cover is opened,
Same standard install position described in condition
Ink Cartridge Status LED is described below. See next
Minutes of the Printer sitting idle
Open the Printer Top Cover, fix the Ink Cartridge condition
Topic Description
Technician Handbook for CardJet Card Printers
Interface using
Interfacing with the Magnetic tab both 410/C7 models
New Cartridge is correctly installed
Card LED illegal Card Cartridge Before running out of cards
Card Cartridge is replaced with a legal Cartridge
Ink LED empty Ink Cartridge Before running out of ink,
Encoding Errors LED / Driver UI Firmware traps and reports
Card LED card feeding errors Firmware correctly detect
Cards Out message This provides a definitive Cards Out
Power button
Power button turns the Printer on and OFF. Note When lit
Be possible. Note When the Printer is not connected
See the description above for the Power button / LED
Technician Handbook for CardJet Card Printers
Technician Handbook for CardJet Card Printers
Non-domestic power source connection When a Printer is
Connected to a specific non-domestic power source via
Technician Handbook for CardJet Card Printers
Troubleshooting Instructions
Operating Instruction. See Sections 2
Interface to PC and Power Supply The system uses USB
These procedures
Near the Circuit Board and Printhead Assemblies
Avoid potential damage
Specified
Grounding Device Safeguards Always wear an appropriate
Restricted USE only
Power Card Ink LED Cause / Solution
Interpreting the LED Lights
Print job. This LED will flash when
Power Card Ink Cause / Solution
Interpreting LED Lights
Top Cover is open. When open, the Ink
Non Fargo-certified Cartridge is installed. Use
It flashes when the ink runs out early
This LED will flash when
Black/Color Cartridge is are out of ink or Cover Open
Reviewing the Fargo Controller error types
Error Type Description
Reviewing the Error Messages for Printer Drivers
Cancel Print
Reviewing the Status Monitor dialog box and buttons
Buttons Description
Error Message Problem Solution
Error Code
If the problem persists, install a
Additional Cartridges, please refer
Install a new Card Cartridge
Additional Cartridges, refer to
Cartridge is bad
Error Message Problem Solution
Error Message Problem Solution and Related Service Procedure
Mag Problem Solution Message
Appear Cancelled Card Encoding Module
Step Description
Troubleshooting with Printer Components
Troubleshooting with the Card and Ink LED Indicators
Troubleshooting with the Card and Ink LED
Troubleshooting with the Printer Driver Ink Fuel Gauges
Troubleshooting with the Error Messages
Troubleshooting with the Printer connections
Troubleshooting with an open Printer Top Cover
Troubleshooting the Card Jam
Troubleshooting with the Host Driver Download Software
Resolving the CardJet Card Printer problems
Resolving the Printer Startup problems
Resolving the Bar Code problems
Resolving the Off-center Card Printing problems
Resolving the pixelated or grainy ID Card Photo problems
Printer Adjustments
Grounding Device Safeguards Always wear an appropriate
Installing the Windows Printer Driver
To install the Printer Driver, refer to the following steps
Resolving the unopened CD Installer Program problem
Installing the Windows Printer Driver
Installing the Printer Driver Updates
Updated Printer Drivers
Printer Driver version from the system
Here
Downloading the Printer Driver Files
Setting up the Printer Driver
Step Procedure Select Start button, Settings and Printers
Windows 98 / Windows Millennium
Windows 2000 / Windows XP
Printer Driver Options
Selecting the Card tab window
Selecting the Print Quality Best, Normal or Fast print modes
Selecting the Print Quality Best, Normal or Fast print modes
Using the default Card Size
Selecting the Orientation Portrait or Landscape
Selecting the Rotate Front by 180 Degrees option
Specifying the Copies
Clicking on the About button
Selecting the Image Color tab
Selecting the Color Quality under the Image Color tab
Selecting the Color Quality
Restricted USE only
Selecting the Default button
Selecting the Image Position tab
Using the Vertical and Horizontal Adjustment arrows
Step
Using the Vertical and Horizontal Adjustment arrows
Selecting the Magnetic Encoding tab both 410/C7 models
Using the Verification option under Magnetic Encoding
Step Procedure
Using the Magnetic Track Options under Magnetic Encoding
Using the Bit Density radio buttons under Magnetic Encoding
Using the Ascii Offset under Magnetic Encoding
Step
Reviewing the Shift Data Left under Magnetic Encoding
Using the Default button under Magnetic Encoding
Reviewing the ISO Track Locations
223 0.353 TRACK1 130 TRACK2 140 TRACK3
Reviewing the Sample String
Ascii See the Ascii Code Character Table On the next
Track
Ascii 106 See the Ascii Code Character Table On the next
Reviewing the Ascii Code and Character Table
Sending the Track Information
Selecting the Print Supplies tab
Using the Print Supplies tab
Using the Reorder Numbers indicators
Selecting the Clean Ink Cartridge Nozzles button
Is streaked as shown below
Cleaning the Ink Cartridge Nozzles
Wait one minute during the cleaning process
Restricted USE ONLYFargo Electronics, Inc
Cleaning the Ink Cartridge Nozzles
Cleaning the Ink Cartridge Nozzles
Selecting the Test Printer button
Cleaning and Maintenance
Grounding Device Safeguards Always wear an appropriate
Using the Required Supplies
Automatically Cleaning Ink Cartridges
Cleaning the Printers Exterior
Cleaning the Ink Cartridges
Preparing to Clean the Ink Cartridges
Cleaning the Ink Cartridges and Ink Cartridge Cradle
Cleaning the Ink Cartridges and Ink Cartridge Cradle
Print a test card
Reviewing related Displays
CardJet Maintenance Kit Instructions
Maintenance Kit Number
Reviewing related Displays
This photo displays the Card Hopper Feed Roller
Lubricating the upper Ink Carriage Rail
Unplug the Printer Open the Printer Cover
This procedure is completed
Lubricating the upper Ink Carriage Rail
Cleaning the Ink Carriage Rod
Unplug the Printer Open the top Cover
Cleaning the Ink Carriage Rod
Replacing the Felt Ink Well
Replacing the Felt Ink Well
This procedure is completed
Cleaning the Card Hopper Feed Roller
Cleaning the Card Hopper Feed Roller
Cleaning the interior Card Feed Rollers
Cleaning the interior Card Feed Rollers
Remove and dispose of the cleaning card
Close the Covers
Replace the Card Cartridge
Run the test card and check the card feed
Contacting Fargo Technical Support
Reviewing the Spare Parts List
Glossary of Terms
Term Definition
Glossary of Terms
Glossary of Terms
Glossary of Terms
Eeprom
Eprom
Glossary of Terms
ISO
Glossary of Terms
Glossary of Terms
Ymck
Glossary of Terms
Glossary of Terms
Index
Card Status button / LED, 16, 43 Card tab, 29
Restricted USE only
Manual Eject Each Error option, 121 manual eject mode
Print Encode Feed, 53 Print Cartridge
Shift Data Left option, 127 slotted Optical Sensor, 48, 49
Restricted USE only
