FARGO electronic 410 Troubleshooting the Card Jam, Troubleshooting with an open Printer Top Cover

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Troubleshooting the Card Jam

If a card becomes jammed inside the Printer, the Card LED light will flash and the Printer will pause operation. Refer to the following steps for instructions to clear the jam:

Step	Procedure
1	Leave the power ON and open the Printer's Top Cover.
2	Remove the Card Cartridge.
3	Locate the jammed card and remove it from the Printer.
4	Press the Card button to resume printing.
5	Close the Top Cover and reload the Card Cartridge.

Troubleshooting with the Host Driver Download Software

Step Description

1Troubleshooting as follows:

•Software downloaded: The host Driver download software automatically opens and prompts the Operator through the Driver installation process when the Driver CDROM is loaded into the PC.

•Technician Note: Ensure that device initialization and Firmware downloading occur when Printer start-up is initiated and cards are printed with acceptable color reproduction and image placement when the Operator initiates a print job following Driver installation.

Troubleshooting with an open Printer Top Cover

Step Description

1Troubleshooting as follows:

•Open Printer Top Cover: When a print job and the Printer is initiated with normal conditions and the Printer Top Cover is opened during the print process, the Firmware will trap the condition and will put the Printer into a Safe Pause mode.

•Technician Note: Ensure that the Printer will restart the operation and will continue printing cards after the Operator closes the Printer Top Cover. See CardJet Engineering Drawing R400019 in the appendix.

CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) 93