Inform Ation Codes, T Roubleshooting | Whirlpool MAH9700AW guide

T ROUBLESHOOTING

T ROUBLESHOOTING

INFORM ATION CODES

Information codes may bedisplayed to help you better understand what is occur r ing with the washer.

Code Sy mbol

M eani ng

Unbalanced loadprevented the washer from spinning.

Door is unlocked when washer is running.

Door is openwhen washer is running.

The washer failed to lock the door.

W ater temperatur e control problem. (Heater Control problem)

The washer has tr ied to fill but hasnot r eached the proper water level.

The door will not unlock.

Motor not runningproperly.

The washer is not dr aining.

The washer has tr ied to fill but was unsuccessful.

Problemwith control.

Electric ser vicewas lost when washer was running.

Sol ut io n

Redistr ibutethe load,press the Cy cle S elector dial.

Pr ess Powe r Of f padthen r estart the cycle. If the code r eappear s, call for ser vice,seebelow.

Close the door tightly and restart the cycle.

If the code r eappear s, call for ser vice,seebelow.

Close the door tightly and restart the cycle.

If the code r eappear s, call for ser vice,seebelow.

Call for service,seebelow.

Call for ser vice,seebelow.

Make sur e the door is firmly closed.

Push the P ow er Of f padto turn off the washer, and then turn it on using any pad.If the code r eappear s, call for ser vice,seebelow.

Restar t the cycle pressing the Cy cl e S elector dial. If the code r eappear s, call for ser vice,seebelow.

SeeTroubleshooting “The washer does not dr ain and/or spin”, page 13. If problemcontinues, call for ser vice,seebelow.

Make sur e the water faucets are openall the way. Checkfor kinked hoses.

Checkinlet screen on fill hoses. Call for service, seebelow.

Restar t the cycle by pressingthe Cy cle S elector dial.

For any codes not listed above,call MaytagCustomer Ser viceat 1-800-688-9900USA or 1-800-688-2002Canada.

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16025909 Rev. 0

©2005 Maytag Services

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Whirlpool MAH9700AW manual Inform Ation Codes, T Roubleshooting, Code Sy mbol, M eani ng, Sol ut io n

Contents

MAH9700AW Service27” Front Load Washer This Base Manual covers general information Important Notices for Servicers and Consumers Customer Service Support CenterREVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS Recognize Safety Symbols, Words, and Labels Troubleshooting Component Testing InformationDisassembly Procedures General Information Important Safety Information Read all instructions before using the washerwhen required. Do not do it yourself unless you know how Replace worn power cords and/or loose plugs Electrical Service Information About Ground WiresGeneral Information Related Publications Explanation Grounding InstructionsTo avoid the risk of electrical shock or death, do not alter the plug Important Safety Information Service Parts and AccessoriesExtended Service Plan General Information Feature Content 9700 Feature PackageM A H 9 0 0 A Y W Troubleshooting Procedures Will Not StartLeaking No Tumble Perform Board Output Test Wet ClothesSee Will Not Spin Will Not Lock Noisy and/or Vibration/Walking Rubber Feet Leaving Marks on FloorAdditive Cups Full of Water Buttons do not Respond Service Mode Press Off exits counterclockwis Press Off twicePress Spin 2005 Maytag Services “Whites ”and the “Rotary Cycle Selector” is “Delicates” and the “Rotary Cycle Selector” button is pressed, the bleach valve will be turned on. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level 2005 Maytag Services Membrane Pad spinsGo to Door Lock Code 1 Press Chime and Extra Rinse keys for 3seconds again, ortaken Component Testing Information Test ProcedureIllustration Component CN10 ATC Control Water flow through dispenser during Wash fill Note The heater will not turn on more than once in awash cycle no reheating WASH Water flow through dispenser during Rinse 1 fill RINSE Water flow through dispenser during Rinse 2 fill RINSE Top Removal Disassembly ProceduresWater Level Sensor Removal EMI Filter Removal Disassembly ProceduresReactor Removal Water Valve Removal Dispenser RemovalCombo Cold Valve Hot Valve Door Removal Console Removal Disassembly Procedures 2005 Maytag Services3. Remove hinge retainer plate 6. Remove the glass retainer Front Panel Removal Heater Removal Boot Removal2005 Maytag Services Motor Removal Disassembly Procedures Drain Pump Removal Outer Tub and Spinner Removal 1x12 - 32” long 17. Remove ground wire 15.Remove Pressure Switch harness connector 16. Remove the Pressure Hose 14.Remove fill hose Disassembly Procedures Disassembly Procedures 27.Lift Spinner to access Wave Washer 28.Remove screw and release tab to remove Baffles Appendix A DC68-02032B 2005 Maytag Services WA RNING ALCOVE OR CLOSET INSTALLATION LOCATION CONSIDERATIONSDRAIN FACILITY FLOORING 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services Appendix B 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services INFORM ATION CODES T ROUBLESHOOTINGCode Sy mbol M eani ng 2005 Maytag Services 16025909 Rev