General Information, Model Identification | Whirlpool MAH9700AW

General Information

General Information

Model Identification

Complete registration card and promptly return. If registration card is missing:

•For Maytag product call 1-800-688-9900 or visit the Web Site at www.maytag.com

•For product in Canada call 1-866-587-2002 or visit the Web Site at www.maytag.com.

When contacting provide product information located on rating label. Record the following:

Model Number:	___________________
Manufacturing Number:	___________________
Serial or S/N Number:	___________________
Date of purchase:	___________________
Dealer’s name and address:	___________________

Serial Label is locatedon the back of the unit and the front behind the door.

Service

Keep a copy of sales receipt for future reference or in case warranty service is required. To locate an authorized technician:

•For Maytag call 1-800-462-9824 or visit the Web Site at www.maytag.com.

•For product in Canada call 1-866-587-2002 or visit the Web Site at www.maytag.com.

Warranty service must be performed by an authorized technician. We also recommend contacting an authorized technician, if service is required after warranty expires.

Parts and Accessories

Purchase replacement parts and accessories over the phone. To order accessories for your product call:

•For Maytag product call 1-800-462-9824 or visit the Web Site at www.maytag.com.

•For product in Canada call 1-866-587-2002 or visit the Web Site at www.maytag.com.

Extended Service Plan

We offer long-term service protection for this new washer.

•Dependability PlusTM Extended Service Plan is specially designed to supplement Maytag’s strong warranty. This plan covers parts, labor, and travel charges.

Call 1-800-925-2020 for information.

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Whirlpool MAH9700AW manual General Information, Model Identification, Parts and Accessories, Extended Service Plan

Contents

MAH9700AW Service27” Front Load Washer This Base Manual covers general information Important Notices for Servicers and Consumers Customer Service Support CenterREVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS Recognize Safety Symbols, Words, and Labels Troubleshooting Component Testing InformationDisassembly Procedures General Information Important Safety Information Read all instructions before using the washerwhen required. Do not do it yourself unless you know how Replace worn power cords and/or loose plugs Electrical Service Information About Ground WiresGeneral Information Related Publications To avoid the risk of electrical shock or death, do not alter the plug Grounding InstructionsExplanation Important Safety Information Service Parts and AccessoriesExtended Service Plan General Information Feature Content 9700 Feature PackageM A H 9 0 0 A Y W Troubleshooting Procedures Will Not StartLeaking No Tumble Perform Board Output Test Wet ClothesSee Will Not Spin Will Not Lock Noisy and/or Vibration/Walking Rubber Feet Leaving Marks on FloorAdditive Cups Full of Water Buttons do not Respond Service Mode Press Off exits Press Spin Press Off twicecounterclockwis 16025909 Rev “Whites ”and the “Rotary Cycle Selector” is “Delicates” and the “Rotary Cycle Selector” button is pressed, the bleach valve will be turned on. This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level 16025909 Rev Go to Door Lock spinsMembrane Pad taken 1 Press Chime and Extra Rinse keys for 3seconds again, orCode Component Testing Information Test ProcedureIllustration Component CN10 ATC Control Water flow through dispenser during Wash fill Note The heater will not turn on more than once in awash cycle no reheating WASH Water flow through dispenser during Rinse 1 fill RINSE Water flow through dispenser during Rinse 2 fill RINSE Water Level Sensor Removal Disassembly ProceduresTop Removal Reactor Removal Disassembly ProceduresEMI Filter Removal Water Valve Removal Dispenser RemovalCombo Cold Valve Hot Valve Door Removal Console Removal Disassembly Procedures 2005 Maytag Services3. Remove hinge retainer plate 6. Remove the glass retainer Front Panel Removal 2005 Maytag Services Boot RemovalHeater Removal Motor Removal Disassembly Procedures Drain Pump Removal Outer Tub and Spinner Removal 1x12 - 32” long 17. Remove ground wire 15.Remove Pressure Switch harness connector 16. Remove the Pressure Hose 14.Remove fill hose Disassembly Procedures Disassembly Procedures 27.Lift Spinner to access Wave Washer 28.Remove screw and release tab to remove Baffles Appendix A DC68-02032B 2005 Maytag Services WA RNING ALCOVE OR CLOSET INSTALLATION LOCATION CONSIDERATIONSDRAIN FACILITY FLOORING 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services Appendix B 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services 16025909 Rev 2005 Maytag Services INFORM ATION CODES T ROUBLESHOOTINGCode Sy mbol M eani ng 2005 Maytag Services 16025909 Rev