Troubleshooting Procedures
!WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.
| LED | Description | Diagnostic |
| |||
| Display |
| code |
| dL | Open door lock |
|
| switch with motor | 18 | |
|
| running. |
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| Door switch is |
|
| dS | read as open and |
|
| the door locked | 22 | |
|
| switch is read as |
|
|
| locked. |
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|
| bE | Motor tach signal |
|
| exists without | 25 | |
|
| motor running. |
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| Abnormal |
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|
| |
| tE | high/low temp or | 29 |
| ohm resistance | ||
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| |
|
| seen. |
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|
|
| Machine control |
|
|
| is attempting to |
|
|
| drive the motor |
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|
| but is not seeing |
|
| E3 | any tach | 2E |
| response. Visual | ||
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|
| |
|
| check shows |
|
|
| motor is not |
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|
| moving. (Locked, |
|
|
| Hall Sensor fault) |
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|
|
| Sr | System Relay | 34 |
| failure. | ||
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| |
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| Hr | Heater Relay | 36 |
| failure. | ||
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| |
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| 3E | Over Current is |
|
| detected. Motor | 3E | |
|
| won't turn. |
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|
| Voltage for motor |
|
| 2E | control bus is | 91 |
| over specified | ||
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| |
|
| limit. |
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|
| Voltage for motor |
|
| 2E | control bus is | 92 |
| under specified | ||
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|
| |
|
| limit. |
|
Service Mode |
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| |
Service Mode enables service personnel to verify the operation of the washing machine and diagnose problems. Service Mode can be entered in the middle
of any wash cycle without interrupting the cycle. While in Service Mode, the technician can cancel the current cycle, set a continuous running mode, start a variety of special service tests and view diagnostic displays.
Enter / Exit Service Mode
To enter Service Mode press the Chime and Extra Rinse keys for three seconds or until the control beeps.
NOTE: The washer must be on before Service Mode can be entered.
The motor speed will be displayed when started (motor not running display will be 0). The present state of the machine will not be changed (i.e., the current cycle in progress will not be interrupted and only the display will change). All LED’s will be turned off except the “Door Lock” LED. It will continue to display the condition of the door lock.
To exit:
1)Press Chime and Extra Rinse keys for 3 seconds again, or
2)Press Off, or
3)Unplug the machine. Pressing the Rotary Selector knob while running a test will pause the individual test, while remaining in Service Mode.
The following table summarizes special tests and features available in Service Mode, along with methods of activation and cancellation.
Access Service Tests and Diagnostic Features while in Service Mode.
Test or Display |
|
|
| Press LED to | Press LED to |
| Start | Cancel |
Quick Spin | Press Delay | Press Delay |
Test | Start and | start and |
| Rinse&Spin | Rinse&Spin |
|
| Press Off (exits |
|
| Service Mode) |
Hold Quick | Press Rotary | Press Rotary |
Spin Step | Selector | Selector |
(holds | (during test) | (cancels hold & |
predefined |
| resumes next |
RPM) |
| step) |
2
©2005 Maytag Services | 1 | 16025909 Rev. 0 | 13 |
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