Manual background

Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.

Selection

Component

Function

Rotary cycle

 

1st press

selector set to

 

Drain Pump

Quick Wash. Press

Drain Pump

on. 2nd press

Rotary Selector

 

Drain Pump

Knob.

 

off.

Press Delay switch

 

1st press

pad

Motor

Motor on. 2nd

 

press Motor

 

 

 

 

off.

Press Chime

Door Lock

1 Attempt to

switch pad

unlock

 

Press Temperature

Door Lock

Lock Door

switch pad

 

 

 

Rotary cycle

Bleach Valve

1st press

selector set to

Fabric

Colors. Press

and Cold

Softener fill.

Rotary Selector

Water Valve

2nd press

Knob.

 

valves off

Press Rinse & Spin

 

1st press

switch pad

Heater

heater on. 2nd

 

press heater

 

 

 

 

off.

Display Diagnostic Codes

The diagnostic code display can be toggled on and off from Service Mode by pressing the Rinse&Spin

key and rotating the cycle select knob. The display will show a “d”. Rotating the Cycle Selector knob in either direction will cycle through the list of codes one code at a time with no wrap. Once an initial direction is selected by the user (either Clockwise or Counterclockwise), subsequent movements of the knob in the same direction will show older codes. If the user changes direction and turns the knob in the opposite direction, the more recent code will be displayed. If rotation is continued to the limits of the list, the display will remain at the top or the end of the list. A pair of dashes “- - will be displayed at the end of the list of codes, when the control reaches the top, it will again show “d”. A code generated during the current cycle will be displayed with the Spin Indicator LED turned “ON”. If no cycle is currently running, a code generated during the previous cycle will be displayed with the Spin Indicator LED turned “ON”. Access Other Features While a diagnostic code is displayed, if the Rotary Selector is pressed and held, the machine will display the number of cycles since the diagnostic code occurred. To clear the diagnostic list press the Delay and Chime keys for 3 seconds while viewing the list.

A code generated during the current cycle will be displayed with the Spin Indicator LED turned “ON”. If no cycle is currently running, a code generated during the previous cycle will be displayed with the Spin Indicator LED turned “ON”.

Cycle Count Since A Diagnostic Code

Occured/Clearing Diagnostic Codes

While a diagnostic code is displayed, if the Rotary Selector is pressed and held, the machine will display the number of cycles since the diagnostic code occurred. To clear the diagnostic list press the Delay and Chime keys for 3 seconds while viewing the list.

Diagnostic Codes

Diag.

Description

Trigger

Action to be

Code

 

 

taken

 

 

The water

 

 

 

level fails to

Displays "nd"

 

 

drop below

 

 

the Low

Go to "Will Not

1

No Drain

Water level

Drain"

 

 

reset within

Troubleshooting

 

 

15 minutes,

Section

 

 

before a spin

 

 

 

begins.

 

 

The door

Door failed to

Displays "LO" Go to

2

fails to

unlock after

"Will Not Unlock"

unlock

3attempts

Troubleshooting

 

 

 

 

Section

 

 

Continuous fill

Displays "nF"

 

 

of 12

Go to "No Water

3

No Fill

minutes.

Fill"

Total fill of

 

 

14minutes.

Troubleshooting

 

 

 

Section

 

 

 

 

 

The door

Door failed to

Displays "FL" Go to

 

lock after 3

"Will not lock"

4

fails to lock

attempts

Troubleshooting

 

 

 

 

 

Section.

5-7

 

Not Used

 

 

 

 

18

16025909 Rev. 0

©2005 Maytag Services

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Whirlpool MAH9700AW manual Troubleshooting Procedures, 16025909 Rev, Maytag Services