Univex p100eww Phone, Signal strengthis weak, My phonewon’t connectto the mobile network, 270

applications, is restored to your phone. Information from online accounts you synchronize with—such as Google or Microsoft Exchange ActiveSync—is restored to your phone also.

Phone

Signal strengthis weak

Become familiar with low coverage areas where you live, commute, work, and play. Then you know when to expect signal-strength issues.

⬤If you’re standing, move about 10 feet (three meters) in any direction.

⬤In a building, move near a window. (Open any metal blinds.)

⬤In a building, move outdoors or to a more open area.

⬤Outdoors, move away from large buildings, trees, or electrical wires.

⬤In a vehicle, move your phone so that it’s level with a window.

My phonewon’t connectto the mobile network

⬤Try the suggestions in the preceding section for weak signals.

⬤Turn off your phone and turn it on again (see “Turn the Phone On/Off” on page 20).

⬤If your phone is connected to your computer in USB drive mode, disconnect your phone from your computer (see “Copy Files Between Your Phone and Your Computer” on page 81).

⬤Restart your phone (see “Restart Your Phone” on page 182).

I seefive bars inthe signal-strengthicon, but I still can’t connect to the network

The signal-strength icon always displays five bars. Your signal strength is indicated by the number of bars that are shaded white. If most or all of the bars are gray, you are in an area of weak or no coverage.

270 Section 4A: Troubleshooting