Univex p100eww manual My phonewon’t connect to the Internet, Can’t access a, Troubleshooting 281

My phonewon’t connect to the Internet

Your phone supports Sprint Mobile Broadband (EVDO), Sprint 1xRTT, and Wi-Fi wireless data networks. To connect to the Internet, you must either subscribe to data services with Sprint or be within range of a Wi-Fi network.

⬤If your phone is connected to your computer in USB drive mode, disconnect your phone from your computer (see “Copy Files Between Your Phone and Your Computer” on page 81).

⬤Turn off your phone and turn it on again (see “Turn the Phone On/Off” on page 20).

⬤Restart your phone (see “Restart Your Phone” on page 182).

⬤Contact Sprint to verify that your subscription plan includes data services and that these services have been correctly activated. (Sprint should also be able to tell you if there are any outages in your location.)

I can’t access a page

1.Make sure you have Internet access:

■Open Web and try to view a Web page you’ve loaded before.

■To ensure that you’re viewing the page directly from the Internet, tap .

■After confirming your Internet connection, try to view the page in question again. If it comes up blank, tap .

■If you’re still having trouble, the page may contain elements that are not supported by the browser, such as Flash, Shockwave, VBScript, WML script, and other plug-ins.

2.Some websites redirect simple Web addresses given to the public to actual Web addresses that are more complex (for example, if you enter the address

www palm com/support it may actually go to the Web

address http://www.palm.com/us/support If your phone’s browser can’t follow the redirect, enter the Web address in a desktop browser and read the actual Web address in the address bar. Then enter the actual address in your phone’s browser.

Help

Section 4A: Troubleshooting 281