Getting Help

41

Troubleshooting

This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Online Support. For more advanced troubleshooting information, see the VAIO MicroTower Reference Manual. You can download this electronic document from Sony’s website at http://www. sony.com/pcsupport.

My computer won’t start

❑Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer.

❑Make sure a diskette is not in the diskette drive.

❑Confirm that the power cord and all cables are connected firmly, as described in the “Setting Up Your VAIO MicroTower” chapter.

❑If you plugged the computer into a power strip or UPS, make sure the power strip or UPS is turned on and working.

❑Check that the display is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

❑Check that the computer is not in standby mode (see “Using the Standby Mode” on page 25).

My computer “locks up”

❑Close the application that is currently locked up by pressing ALT+F4.

❑Try restarting the computer. On the Windows taskbar, click the Start button, click Shut Down, click Restart, and then click OK.

❑If you cannot restart as described in the preceding step, you can restart the computer by pressing CTRL+ALT+DELETE or press the power switch for more than six seconds.

!Pressing CTRL+ ALT+DELETE may result in losing changes made to files that are currently open.

My software program “locks up” or crashes

❑Close the application that is currently locked up by pressing ALT+F4.

❑Contact the software publisher or designated provider for technical support. See the online User Guide for a complete list of phone numbers.

Page 48 Page 50
Page 49
Image 49
Sony MicroTower Troubleshooting, My computer won’t start, My computer locks up, My software program locks up or crashes
Page 48 Page 50

MicroTower specifications

The Sony MicroTower is an innovative desktop computing solution designed to combine robust performance with compact elegance. With an aim to meet the diverse needs of both professionals and casual users, the MicroTower boasts a range of features and technologies that elevate it above traditional desktop models.

One of the defining features of the MicroTower is its sleek and minimalist design. Measuring just a fraction of the size of standard desktop towers, it fits seamlessly into any workspace, whether at home or in an office setting. This compact form factor does not compromise functionality. The MicroTower comes equipped with powerful processing capabilities, typically ranging from Intel’s latest Core i5 or i7 processors, ensuring that users can handle demanding applications and multitask efficiently.

In terms of storage, the MicroTower offers various configurations, including SSD and HDD options, which cater to different user preferences. The inclusion of solid-state drives ensures lightning-fast boot times and quick access to files, while additional hard drive space provides ample room for data storage. This flexibility is ideal for users requiring speed without sacrificing capacity.

Graphics performance is another area where the MicroTower shines. Depending on the model, users can access high-performance integrated graphics or opt for discrete graphics cards, making it suitable for everything from basic productivity tasks to gaming and graphic design. This adaptability allows users to harness the full potential of their applications, whether they are working on presentations or enjoying the latest video games.

Connectivity is a priority with the MicroTower, featuring multiple USB ports, HDMI outputs, and Ethernet connections. This range of ports enables users to connect various peripherals and external devices easily. Additionally, many models come with built-in Wi-Fi and Bluetooth capabilities, allowing for wireless connectivity and integration with other smart devices.

Another notable characteristic is the energy efficiency of the MicroTower, with power-saving technologies ensuring minimal energy consumption without compromising performance. This eco-friendly design allows users to contribute to sustainability efforts while enjoying high-speed computing.

Overall, the Sony MicroTower stands out as a versatile and powerful desktop solution that brings together advanced technology, stylish design, and efficient performance, catering to a wide array of user needs and preferences. Whether for work or play, the MicroTower is an excellent choice for those looking to maximize their computing experience within a compact footprint.
Top Page Image Contents