Getting Help

39

Calling SOS

The SOS application enables you to exchange information with a Sony Customer Support Representative (CSR). Here’s how it works:

❑Type your name, phone number, and the problem details in the SOS window.

❑Dial the SOS hotline with a single click of the mouse.

❑Specify the access level for the CSR.

❑The CSR resolves the problem.

Before using SOS, make sure the computer is connected to a phone line and telephone as described in “Connecting the Phone Line and Phone” on page 9. If you do not have a phone line connected to your computer, you can place a voice call to SOS by dialing 1-888-4SONYPC (1-888-476- 6972). SOS support is available at no charge for 90 days from the original date of purchase.

To place a call to SOS

1Click the Start button on the Windows 98 taskbar.

2Point to Programs, point to VoiceView, and then click VoiceView. The SOS window appears.

3In the SOS window, type your name, phone number, and a description of the problem. This information cannot be seen by the

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Sony MicroTower manual Calling SOS, Getting Help, To place a call to SOS
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MicroTower specifications

The Sony MicroTower is an innovative desktop computing solution designed to combine robust performance with compact elegance. With an aim to meet the diverse needs of both professionals and casual users, the MicroTower boasts a range of features and technologies that elevate it above traditional desktop models.

One of the defining features of the MicroTower is its sleek and minimalist design. Measuring just a fraction of the size of standard desktop towers, it fits seamlessly into any workspace, whether at home or in an office setting. This compact form factor does not compromise functionality. The MicroTower comes equipped with powerful processing capabilities, typically ranging from Intel’s latest Core i5 or i7 processors, ensuring that users can handle demanding applications and multitask efficiently.

In terms of storage, the MicroTower offers various configurations, including SSD and HDD options, which cater to different user preferences. The inclusion of solid-state drives ensures lightning-fast boot times and quick access to files, while additional hard drive space provides ample room for data storage. This flexibility is ideal for users requiring speed without sacrificing capacity.

Graphics performance is another area where the MicroTower shines. Depending on the model, users can access high-performance integrated graphics or opt for discrete graphics cards, making it suitable for everything from basic productivity tasks to gaming and graphic design. This adaptability allows users to harness the full potential of their applications, whether they are working on presentations or enjoying the latest video games.

Connectivity is a priority with the MicroTower, featuring multiple USB ports, HDMI outputs, and Ethernet connections. This range of ports enables users to connect various peripherals and external devices easily. Additionally, many models come with built-in Wi-Fi and Bluetooth capabilities, allowing for wireless connectivity and integration with other smart devices.

Another notable characteristic is the energy efficiency of the MicroTower, with power-saving technologies ensuring minimal energy consumption without compromising performance. This eco-friendly design allows users to contribute to sustainability efforts while enjoying high-speed computing.

Overall, the Sony MicroTower stands out as a versatile and powerful desktop solution that brings together advanced technology, stylish design, and efficient performance, catering to a wide array of user needs and preferences. Whether for work or play, the MicroTower is an excellent choice for those looking to maximize their computing experience within a compact footprint.
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