7 You are asked whether you wish to test your system or talk to a support representative. You are then prompted to indicate the type of computer you are using.
8 Discuss the problem with the CSR and follow the CSR's instructions to resolve the problem. Only if the CSR needs to access your computer are you prompted to select a security option, as described in the next step.
9 Select an access level in the Remote Command Security dialog box by clicking one of these options:
Click the OK button. The Dialer screen appears.
Click the Call SOS button. The confirmation screen appears.
4
5
6 Pick up the handset and click the Dial button as instructed. Your modem dials the toll-free number and connects you to the Sony support center.
customer support representative until you give the CSR access to your computer.

40

VAIO MicroTower User Guide

Options

Descriptions

 

 

Full access

Allows the CSR to fully interact with your computer.

 

The CSR can access all the files on your hard disk drive

 

and can copy files to and from your computer to solve

 

your problem.

 

 

Limited access

Lets the CSR view your system, but you must approve

 

every action the CSR takes. If the CSR wants to copy a

 

file, for example, the Remote Command Permission

 

dialog box prompts you to approve this action.

 

 

No access

Prevents the CSR from accessing your system. You must

 

perform all the operations as described to you by the

 

CSR.

 

 

✍You can change the access level during your call to SOS.

If you experience difficulty hearing the CSR, adjust the speaker volume.

When a file is transferred between your computer and SOS, a status box displays the progress of the file transfer.

10 To end a call, click the Hang Up button.

11 Click the Close box at the top right corner of the SOS window or select Exit from the File menu to close the SOS window.

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Sony manual Vaio MicroTower User Guide Options Descriptions
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MicroTower specifications

The Sony MicroTower is an innovative desktop computing solution designed to combine robust performance with compact elegance. With an aim to meet the diverse needs of both professionals and casual users, the MicroTower boasts a range of features and technologies that elevate it above traditional desktop models.

One of the defining features of the MicroTower is its sleek and minimalist design. Measuring just a fraction of the size of standard desktop towers, it fits seamlessly into any workspace, whether at home or in an office setting. This compact form factor does not compromise functionality. The MicroTower comes equipped with powerful processing capabilities, typically ranging from Intel’s latest Core i5 or i7 processors, ensuring that users can handle demanding applications and multitask efficiently.

In terms of storage, the MicroTower offers various configurations, including SSD and HDD options, which cater to different user preferences. The inclusion of solid-state drives ensures lightning-fast boot times and quick access to files, while additional hard drive space provides ample room for data storage. This flexibility is ideal for users requiring speed without sacrificing capacity.

Graphics performance is another area where the MicroTower shines. Depending on the model, users can access high-performance integrated graphics or opt for discrete graphics cards, making it suitable for everything from basic productivity tasks to gaming and graphic design. This adaptability allows users to harness the full potential of their applications, whether they are working on presentations or enjoying the latest video games.

Connectivity is a priority with the MicroTower, featuring multiple USB ports, HDMI outputs, and Ethernet connections. This range of ports enables users to connect various peripherals and external devices easily. Additionally, many models come with built-in Wi-Fi and Bluetooth capabilities, allowing for wireless connectivity and integration with other smart devices.

Another notable characteristic is the energy efficiency of the MicroTower, with power-saving technologies ensuring minimal energy consumption without compromising performance. This eco-friendly design allows users to contribute to sustainability efforts while enjoying high-speed computing.

Overall, the Sony MicroTower stands out as a versatile and powerful desktop solution that brings together advanced technology, stylish design, and efficient performance, catering to a wide array of user needs and preferences. Whether for work or play, the MicroTower is an excellent choice for those looking to maximize their computing experience within a compact footprint.
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