Troubleshooting
PROBLEM
Food is undercooked.
The food isn’t done after cooking the amount of time recommended in my recipe.
My meal was overcooked. Why?
Lid gasket collapsed.
PROBABLE CAUSE/SOLUTION
•Was food cooked on the Warm setting? Do not cook on Warm; always cook on Low or High heat settings.
•Was power interrupted?
•Did you select the Low heat setting, but used a cooking time based on the High heat setting?
•Did you have the lid placed correctly on the slow cooker?
•This can be due to voltage variations (which are commonplace everywhere) or altitude. The slight fluctuations in power do not have a noticeable effect on most appliances. However, it can alter the cooking times in the slow cooker. Lower than rated voltage will require longer cooking times and higher than rated voltage will require shorter cooking times. You will learn through experience if a shorter or longer time is needed.
•Was the crock at least half full? The slow cooker has been designed to thoroughly cook food in a filled crock. If the crock is only
•Did you select correct number of hours based on cooking temperature (Low or High)?
•Foods will continue to increase in temperature after desired temperature has been reached.
•This can be caused by sudden temperature change, like running cold water over a warm lid. Allow lid to sit at room temperature. It will return to its original shape within 24 hours.
•To help maintain shape of gasket, do not cook with clips latched and do not store empty unit with clips latched.
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840204901 ENv01.indd 9 | 1/19/14 2:16 PM |
