Hamilton Beach DE-302/304/332/334, DE-301/331 manual If the server is at a remote site

Models: DE-302/304/332/334 DE-301/331

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Double click on the server icon that has the question mark (?) on top. This will cause NPort Server Lite Manager to reconnect with the server.

If the server is at a remote site:

1.Make sure the network connection to the remote site is okay. If no route can be established to the remote device server, and you are connecting through the Internet, you may need to wait until the route is reestablished.

2.If the route is okay, try typing ping [server-IP-address]

from your Windows host, where [server-IP-address]is the device server’s IP address. If the device server cannot be pinged, you will need to ask someone at the remote site to check if the power is on, and make sure the connection is okay. After that, double click on the device server icon that has the question mark (?) on top. This will cause NPort Server Lite Manager to reconnect with the device server.

If the problem is still not fixed, contact Moxa technical support for further information.

￿After rebooting my Windows host, why does one of my NPort Server Lite device servers not appear when running NPort Server Lite Manager?

The problem might be that you have a DHCP server on your network. Since DHCP servers can assign IP addresses to hosts connected to the network, the IP address for either the host or NPort Server Lite might have changed. To recover from this problem, you should:

1.Ask the administrator of your DHCP server to assign a dedicated IP address to both your Windows host and to NPort Server Lite.

2.Make sure your NPort Server Lite Manager operating mode is set to Custom.

3.Change the IP address of the server to the dedicated IP address assigned by your DHCP administrator.

4.Change the IP address of your Windows host to the dedicated IP address assigned by your DHCP administrator.

5.Modify the Security list to include your Windows host.Save the Configuration.

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Hamilton Beach DE-302/304/332/334, DE-301/331 manual If the server is at a remote site