Hand Held Products 4600g, 4600r, 4800i - page 15

ix

Chapter 14 - Maintenance

Repairs................................................................................ 14-1

Maintenance........................................................................ 14-1

Cleaning the Imager’s Window....................................14-1

Inspecting Cords and Connectors................................. 14-1

Replacing the Interface Cable...................................... 14-2

Troubleshooting.................................................................. 14-3

Chapter 15 - Customer Support

Technical Assistance...........................................................15-1

Online Technical Assistance........................................ 15-2

For Further Information................................................15-2

Product Service and Repair.................................................15-2

Online Product Service and Repair Assistance............ 15-3

Limited Warranty................................................................ 15-3

Appendix A - Appendix A

Symbology Chart................................................................. A-1

ASCII Conversion Chart (Code Page 1252)........................ A-4

Code Page Mapping of Printed Bar Codes.......................... A-6

Contents

Main Disclaimer FCC Compliance Statement FCC Class B Compliance Statement - applies to 4600g/4800i devices Canadian Notice for 4600g/4800i FCC Class A Compliance Statement - applies to 4600r devices Canadian Notice for 4600r UL and cUL Statement LED Safety Statement C-Tick Statement Mexico Patents For European Community Users Waste Electrical and Electronic Equipment Information Page Table of Contents Chapter 1 - Getting Started Chapter 2 - Terminal Interfaces Chapter 3 - Output Chapter 4 - Data Editing Chapter 5 - Data Formatting Chapter 6 - Secondary Interface Chapter 7 - Symbologies Page Chapter 8 - Imaging Commands Chapter 9 - OCR Programming Chapter 10 - Interface Keys Chapter 11 - Utilities Chapter 12 - Serial Programming Commands Chapter 13 - Product Specifications Page Page 4600g, 4600r, 4800i Users Guide 1 - 1 Getting Started About This Manual Unpacking the Imager 1 - 2 4600g, 4600r, 4800i Users Guide Imager Models Page 1 - 4 4600g, 4600r, 4800i Users Guide Connecting the Imager with Keyboard Wedge 4600g, 4600r, 4800i Users Guide 1 - 5 Connecting the Imager with USB 1 - 6 4600g, 4600r, 4800i Users Guide Connecting the Imager with RS-232 Serial Port 4600g, 4600r, 4800i Users Guide 1 - 7 Connecting the Imager with RS-232 Wedge 1 - 8 4600g, 4600r, 4800i Users Guide Programming the Interface - Plug and Play Keyboard Wedge Connection Laptop Direct Connect 4600g, 4600r, 4800i Users Guide 1 - 9 USB Connection IBM SurePos Note: After scanning one of these codes, you must power cycle the cash register. 1 - 10 4600g, 4600r, 4800i Users Guide USB PC or Macintosh Keyboard USB HID USB COM Port Emulation Note: No extra configuration (e.g., baud rate) is necessary. RS-232 Serial Port Connection 1 - 12 4600g, 4600r, 4800i Users Guide Serial Wedge Data Transmission Port IBM 4683 Ports 5B, 9B, and 17 Connection 4600g, 4600r, 4800i Users Guide 1 - 13 Wand Emulation Connection 1 - 14 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 1 - 15 Reading Techniques Page 4600g, 4600r, 4800i Users Guide 2 - 1 Terminal Interfaces Terminal ID 2 - 2 4600g, 4600r, 4800i Users Guide Supported Terminals 4600g, 4600r, 4800i Users Guide 2 - 3 Supported Terminals 2 - 4 4600g, 4600r, 4800i Users Guide Keyboard Country 4600g, 4600r, 4800i Users Guide 2 - 5 Keyboard Country (continued) 2 - 6 4600g, 4600r, 4800i Users Guide Keyboard Style 4600g, 4600r, 4800i Users Guide 2 - 7 Keyboard Modifiers 2 - 8 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 2 - 9 RS-232 Baud Rate 2 - 10 4600g, 4600r, 4800i Users Guide RS-232 Word Length: Data Bits, Stop Bits, and Parity 4600g, 4600r, 4800i Users Guide 2 - 11 RS-232 Receiver Time-Out RS-232 Handshaking 2 - 12 4600g, 4600r, 4800i Users Guide Wand Emulation Connection only Default = Code 39 Format. 4600g, 4600r, 4800i Users Guide 2 - 13 Wand Emulation Data Block Size Delay Between Blocks 2 - 14 4600g, 4600r, 4800i Users Guide Overall Checksum Default = 25 inches/second. Wand Emulation Transmission Rate 4600g, 4600r, 4800i Users Guide 2 - 15 Wand Emulation Polarity Default = Idle High Default = Black High. Wand Emulation Idle Page 4600g, 4600r, 4800i Users Guide 3 - 1 Output Good Read Indicators Beeper Good Read Beeper Volume Good Read 3 - 2 4600g, 4600r, 4800i Users Guide Beeper Pitch Good Read Beeper Duration Good Read LED Good Read 4600g, 4600r, 4800i Users Guide 3 - 3 Number of Beeps Good Read Good Read Delay Default = No Delay. User-Specified Good Read Delay 3 - 4 4600g, 4600r, 4800i Users Guide Trigger Modes Manual/Serial Trigger Read Time-Out Manual Trigger, Low Power 4600g, 4600r, 4800i Users Guide 3 - 5 Scan Stand Mode 3 - 6 4600g, 4600r, 4800i Users Guide Scan Stand Symbol Default = LEDs On. Presentation Mode Presentation LED Behavior after Decode 4600g, 4600r, 4800i Users Guide 3 - 7 Presentation Sensitivity Streaming Presentation Mode Hands Free Time-Out 3 - 8 4600g, 4600r, 4800i Users Guide Reread Delay User-Specified Reread Delay 4600g, 4600r, 4800i Users Guide 3 - 9 LED Power Level Illumination Lights 3 - 10 4600g, 4600r, 4800i Users Guide Imager Time-Out Aimer Delay User-Specified Aimer Delay 4600g, 4600r, 4800i Users Guide 3 - 11 Aimer Mode Centering 3 - 12 4600g, 4600r, 4800i Users Guide On Top Centering Bottom 4600g, 4600r, 4800i Users Guide 3 - 13 3 - 14 4600g, 4600r, 4800i Users Guide Decode Search Mode Preferred Symbology 4600g, 4600r, 4800i Users Guide 3 - 15 Note: A low priority symbol must be centered on the aiming pattern to be read. Default = None High Priority Symbology Default = None Low Priority Symbology 3 - 16 4600g, 4600r, 4800i Users Guide Preferred Symbology Time-out Output Sequence Overview 4600g, 4600r, 4800i Users Guide 3 - 17 F F Save Other Programming Selections Output Sequence Examples Note: Code 93 must be enabled to use this example. 3 - 18 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 3 - 19 Output Sequence Editor Require Output Sequence 3 - 20 4600g, 4600r, 4800i Users Guide Multiple Symbols No Read 4600g, 4600r, 4800i Users Guide 3 - 21 Print Weight Video Reverse 3 - 22 4600g, 4600r, 4800i Users Guide Working Orientation Default = Upright. 4600g, 4600r, 4800i Users Guide 4 - 1 Data Editing Prefix/Suffix Overview Points to Keep In Mind Default prefix = None. Default suffix = None 4 - 2 4600g, 4600r, 4800i Users Guide To Add a Prefix or Suffix: Example: Add a Suffix to a specific symbology 4600g, 4600r, 4800i Users Guide 4 - 3 To Clear One or All Prefixes or Suffixes: To Add a Carriage Return Suffix to all Symbologies Page 4600g, 4600r, 4800i Users Guide 4 - 5 Intercharacter, Interfunction, and Intermessage Delays Intercharacter Delay 4 - 6 4600g, 4600r, 4800i Users Guide User Specified Intercharacter Delay Interfunction Delay 4600g, 4600r, 4800i Users Guide 4 - 7 Intermessage Delay Page 4600g, 4600r, 4800i Users Guide 5 - 1 Data Formatting Note: The wildcard for all terminal types is 099. Data Format Editor Introduction Default Data Format setting = None. To Add a Data Format Other Programming Selections Syntax = F3ssxx Syntax = F2nnxx Syntax = F1xx Data Format Editor Commands Move Commands Search Commands Miscellaneous Commands 5 - 4 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 5 - 5 Data Format Editor Data Formatter Default = Data Formatter On, but Not Required. 5 - 6 4600g, 4600r, 4800i Users Guide Alternate Data Formats 4600g, 4600r, 4800i Users Guide 6 - 1 Secondary Interface Default =Disable Disable Imager Models 6 - 2 4600g, 4600r, 4800i Users Guide Secondary RS-232 Connection Secondary Code 39 Wand Emulation Wand Emulation Multi Block 4600g, 4600r, 4800i Users Guide 6 - 3 Delay Between Blocks Default = 50ms. Overall Checksum 6 - 4 4600g, 4600r, 4800i Users Guide Wand Emulation Transmission Rate Default = Black High. Default = 25 inches/second. Wand Emulation Polarity 4600g, 4600r, 4800i Users Guide 6 - 5 Secondary Trigger Mode Manual/Serial Trigger 6 - 6 4600g, 4600r, 4800i Users Guide Read Time-Out Manual Trigger, Low Power Low Power Time-Out Timer 4600g, 4600r, 4800i Users Guide 6 - 7 Hands Free Time-Out 6 - 8 4600g, 4600r, 4800i Users Guide Scan Stand Mode Scan Stand Symbol Presentation Mode 4600g, 4600r, 4800i Users Guide 7 - 1 Symbolo gies 7 - 2 4600g, 4600r, 4800i Users Guide All Symbologies All Symbologies On Message Length Description 4600g, 4600r, 4800i Users Guide 7 - 3 Codabar Validate and Transmit Default = Dont Transmit <Default All Codabar Settings> Codabar Codabar Start/Stop Characters Codabar Check Character Default = No Check Character. No Check Character 7 - 4 4600g, 4600r, 4800i Users Guide Codabar Concatenation 4600g, 4600r, 4800i Users Guide 7 - 5 Codabar Message Length 7 - 6 4600g, 4600r, 4800i Users Guide Code 39 < Default All Code 39 Settings > Code 39 Code 39 Start/Stop Characters Code 39 Check Character 4600g, 4600r, 4800i Users Guide 7 - 7 Default = No Check Character. Code 39 Message Length 7 - 8 4600g, 4600r, 4800i Users Guide Code 39 Append Code 32 Pharmaceutical (PARAF) 4600g, 4600r, 4800i Users Guide 7 - 9 Note: Trioptic Code (page 7-34) must be turned off while scanning Code 32 Pharmaceutical codes. Default = Off Full ASCII 7 - 10 4600g, 4600r, 4800i Users Guide Code 39 Code Page Interleaved 2 of 5 < Default All Interleaved 2 of 5 Settings > Interleaved 2 of 5 Check Digit 4600g, 4600r, 4800i Users Guide 7 - 11 Default = No Check Digit. Interleaved 2 of 5 Message Length 7 - 12 4600g, 4600r, 4800i Users Guide Code 93 < Default All Code 93 Settings > Code 93 Code 93 Message Length Code 93 Code Page Page Page Page 7 - 16 4600g, 4600r, 4800i Users Guide Code 11 Check Digits Required Default = Two Check Digits. Code 11 Message Length 4600g, 4600r, 4800i Users Guide 7 - 17 Code 128 Default =Off. <Default All Code 128 Settings> Code 128 ISBT 128 Concatenation 7 - 18 4600g, 4600r, 4800i Users Guide Code 128 Message Length Code 128 Code Page 4600g, 4600r, 4800i Users Guide 7 - 19 Telepen <Default All Telepen Settings> Telepen Telepen Output Default = AIM Telepen Output. Telepen Message Length 7 - 20 4600g, 4600r, 4800i Users Guide UPC-A Default = On. Default = On <Default All UPC-A Settings> UPC-A UPC-A Check Digit UPC-A Number System 4600g, 4600r, 4800i Users Guide 7 - 21 UPC-A Addenda UPC-A Addenda Required UPC-A Addenda Separator 7 - 22 4600g, 4600r, 4800i Users Guide UPC-A/EAN-13 with Extended Coupon Code UPC-E0 <Default All UPC-E Settings> UPC-E0 UPC-E0 Expand Page 7 - 24 4600g, 4600r, 4800i Users Guide UPC-E0 Number System UPC-E0 Addenda UPC-E1 Page 7 - 26 4600g, 4600r, 4800i Users Guide EAN/JAN-13 Addenda EAN/JAN-13 Addenda Required Default = Not Required. EAN/JAN-13 Addenda Separator 4600g, 4600r, 4800i Users Guide 7 - 27 EAN/JAN-8 <Default All EAN/JAN-8 Settings> EAN/JAN-8 EAN/JAN-8 Check Digit 7 - 28 4600g, 4600r, 4800i Users Guide EAN/JAN-8 Addenda EAN/JAN-8 Addenda Required Default = Not Required. EAN/JAN-8 Addenda Separator 4600g, 4600r, 4800i Users Guide 7 - 29 MSI <Default All MSI Settings> MSI MSI Check Character 7 - 30 4600g, 4600r, 4800i Users Guide MSI Message Length Plessey Code <Default All Plessey Code Settings> Plessey Code Plessey Message Length Page 7 - 32 4600g, 4600r, 4800i Users Guide RSS Expanded RSS Expanded Message Length 4600g, 4600r, 4800i Users Guide 7 - 33 PosiCode <Default All PosiCode Settings> PosiCode A and B PosiCode Message Length Page Page Page Page Page 4600g, 4600r, 4800i Users Guide 7 - 39 UPC/EAN Version UPC/EAN Version On EANUCC Composite Code Message Length 7 - 40 4600g, 4600r, 4800i Users Guide EANUCC Emulation Default = No Emulation TCIF Linked Code 39 (TLC39) 4600g, 4600r, 4800i Users Guide 7 - 41 Postal Codes 4-CB (4-State Customer Bar Code) Postnet ID-tag (UPU 4-State) Page Page 7 - 44 4600g, 4600r, 4800i Users Guide Australian Post Japanese Post Page Page 4600g, 4600r, 4800i Users Guide 7 - 47 QR Code < Default All QR Code Settings > QR Code QR Code Message Length Page Page 7 - 50 4600g, 4600r, 4800i Users Guide Aztec Code Enable Runes Note: Aztec Code can only be read by a 2D imager. < Default All Aztec Code Settings > Aztec Code Aztec Code Message Length Aztec Runes 4600g, 4600r, 4800i Users Guide 8 - 1 Imaging Commands (default). Image Snap - IMGSNP IMGSNP Modifiers (Default = 7874) Image Ship - IMGSHP 4600g, 4600r, 4800i Users Guide 8 - 3 IMGSHP Modifiers 8 - 4 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 8 - 5 8 - 6 4600g, 4600r, 4800i Users Guide Image Size Compatibility 4600g, 4600r, 4800i Users Guide 8 - 7 Intelligent Signature Capture - IMGBOX IMGBOX Modifiers 8 - 8 4600g, 4600r, 4800i Users Guide (Default = 50K) 4600g, 4600r, 4800i Users Guide 9 - 1 OCR Programming OCR Fonts < Default All OCR Settings > OCR 9 - 2 4600g, 4600r, 4800i Users Guide U.S. Currency Font MICR E13 B Font 4600g, 4600r, 4800i Users Guide 9 - 3 SEMI Font All OCR Off SEMI Font On OCR Templates Creating an OCR Template Template Characters 4600g, 4600r, 4800i Users Guide 9 - 5 551ABC983 551 ABC 983 } 9 - 6 4600g, 4600r, 4800i Users Guide Stringing Together Multiple Formats (Creating Or Statements) 99028650 9902XZ50 OCR User-Defined Variables Reading Multi-Row OCR 9 - 8 4600g, 4600r, 4800i Users Guide OCR Check Character OCR Modulo 10 Check Character 4600g, 4600r, 4800i Users Guide 9 - 9 OCR Modulo 36 Check Character OCR User-Defined Check Character 6512351X Programming a User-Defined Check Character 9 - 10 4600g, 4600r, 4800i Users Guide Weighting Options 3-1-3-1 Weighted Modulo 10 Check Character 4600g, 4600r, 4800i Users Guide 9 - 11 2-1-2-1 Weighted Modulo 10 Check Character 9 - 12 4600g, 4600r, 4800i Users Guide OCR ISBN Application Example 4600g, 4600r, 4800i Users Guide 9 - 13 OCR Template Codes Page 4600g, 4600r, 4800i Users Guide 10 - 1 Interface Keys Keyboard Function Relationships 10 - 2 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 10 - 3 10 - 4 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 10 - 5 10 - 6 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 11 - 1 Utilities To Add a Test Code I.D. Prefix to All Symbologies Show Decoder Revision Show Engine Revision 11 - 2 4600g, 4600r, 4800i Users Guide Show Scan Driver Revision Standard Product Default Settings Show Software Revision Show Data Format Resetting the Standard Product Defaults Test Menu On Note: This feature should not be used during normal imager operation. 2D PQA (Print Quality Assessment) 2D PQA Reporting Visual Xpress Introduction Visual Xpress Operations Scan Data Configure 4600g, 4600r, 4800i Users Guide 11 - 5 Quick*View Installing Quick*View from the Web 11 - 6 4600g, 4600r, 4800i Users Guide Temporary Quick*View Configuration 4600g, 4600r, 4800i Users Guide 12 - 1 Serial Programming Commands option parameter Conventions Menu Command Syntax Query Commands entire ^ ? * Concatenation of Multiple Commands Responses Examples of Query Commands Example #1:What is the range of possible values for Codabar Coding Enable? Example #2: What is the default value for Codabar Coding Enable? Example #3: What is the devices current setting for Codabar Coding Enable? Example #4: What are the devices settings for all Codabar selections? Trigger Commands Standard Product Default Settings Resetting the Standard Product Defaults 4600g, 4600r, 4800i Users Guide 12 - 5 Menu Commands Note: Not all menu commands apply to all imager models. Terminal Interfaces 12 - 6 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 12 - 7 * Serial 12 - 8 4600g, 4600r, 4800i Users Guide Output Selections 4600g, 4600r, 4800i Users Guide 12 - 9 12 - 10 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 12 - 11 Prefix/Suffix Selections 12 - 12 4600g, 4600r, 4800i Users Guide Data Formatter Selections Secondary Interface Selections 4600g, 4600r, 4800i Users Guide 12 - 13 Symbologies 12 - 14 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 12 - 15 12 - 16 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 12 - 17 12 - 18 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 12 - 19 12 - 20 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 12 - 21 12 - 22 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 12 - 23 Imaging Default Commands 12 - 24 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 12 - 25 OCR Selections 12 - 26 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide 13 - 1 Product Specifications 4600g with LED Aimer 13 - 2 4600g, 4600r, 4800i Users Guide 4600r 4600g, 4600r, 4800i Users Guide 13 - 3 4800i 13 - 4 4600g, 4600r, 4800i Users Guide Standard Cable Pinouts Keyboard Wedge 4600g, 4600r, 4800i Users Guide 13 - 5 Wand Emulation 13 - 6 4600g, 4600r, 4800i Users Guide Serial Output 4600g, 4600r, 4800i Users Guide 13 - 7 USB Page Maintenance Repairs Maintenance Cleaning the Imagers Window ! 14 - 2 4600g, 4600r, 4800i Users Guide Replacing the Interface Cable To Replace the 4600g/4600r Interface Cable: Cable Release 4600g, 4600r, 4800i Users Guide 14 - 3 To Replace the 4800i Interface Cable: Troubleshooting Is the power on? Is the red aiming illumination line on? Is the imager having trouble reading your symbols? Cable Release Cord lock 14 - 4 4600g, 4600r, 4800i Users Guide Is the bar code displayed but not entered? Does the imager read the bar code incorrectly? The imager wont read your bar code at all. 4600g, 4600r, 4800i Users Guide 15 - 1 Customer Support Technical Assistance 15 - 2 4600g, 4600r, 4800i Users Guide Online Technical Assistance For Further Information Product Service and Repair 4600g, 4600r, 4800i Users Guide 15 - 3 E-mail: apservice@handheld.com Online Product Service and Repair Assistance Limited Warranty 15 - 4 4600g, 4600r, 4800i Users Guide 4600g, 4600r, 4800i Users Guide A - 1 A ) m Appendix A Symbology Chart A - 2 4600g, 4600r, 4800i Users Guide Symbology AIM ID ) m Possible AIM ID Modifiers ( Page A - 4 4600g, 4600r, 4800i Users Guide ASCII Conversion Chart (Code Page 1252 Note: Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Char 4600g, 4600r, 4800i Users Guide A - 5 Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Char A - 6 4600g, 4600r, 4800i Users Guide Code Page Mapping of Printed Bar Codes Note: The Code Page option is available for Code 39, Code 93, and Code 128. Page Page Page Page Page 4600g, 4600r, 4800i Users Guide OCR Programming Chart Page 4600g, 4600r, 4800i Users Guide Programming Chart