Troubleshooting, Problem Issue | Hand Held Products 7600 instruction

Troubleshooting

If you encounter problems with the QuadCharger, refer to chart below for possible solutions. If problems persist, please contact Technical Assistance (see page 11-2).

Problem	Issue

The Status LED does not come on when	Check the power connections on the Dolphin QuadCharger; make sure
I insert a battery pack into a slot.	the POWER switch is ON and the battery pack is properly seated.

The Status LED lights red during	Try to charge the battery in one of the other charging slots. If the red
charging.	Status LED comes on again, then the problem is associated with the
	battery pack. If the red status stays with the charging slot, the problem is
	associated with the charging circuitry.

The Status LED lights red and stays on	An error occurred during the self-diagnostic test for that particular
without a battery in the charging slot.	charging pocket. Call Hand Held Products Product Service and Repair
	(see page 11-1)to request an RMA.

Dolphin® 7600 User’s Guide	Rev D	9 - 5
	10/18/2007

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Hand Held Products 7600 manual Troubleshooting, Problem Issue

Contents

User’s Guide With Microsoft Windows CE Trademarks Disclaimer Table of Contents Using the Image Engine Dolphin Mobile Mount Rev D Label Locations Dolphin 7600 Terminals with 802.11b/g and/or BluetoothMolded-in Text Parameter Specification Regulatory and Safety Approvals for all Dolphin TerminalsLaser Safety Label LED Safety Statement FCC Compliance Dolphin RF Terminal-802.11b/g and/or BluetoothFCC RF Radiation Exposure Statement Waste Electrical and Electronic Equipment Information TTE Compliance Statement-802.11b/g and/or BluetoothCanadian Compliance For European Community Users Microwaves Rev D Out of the Box Getting Started Desktop Command Bar Icons in the Command Bar Using the StylusSelecting Programs Pop-Up Menus Using Windows Explorer Dolphin 7600 Wpan Dolphin 7600 WPAN/WLAN Standard Terminal Configurations Front Panel Features Display Backlight Removing the Screen Protector Using Screen Protectors Credit Card Installing Your Screen Protector Releasing Paper Screen Calibration tab Back Panel Features Side Panel Features Image Engine Window Top Panel FeaturesInstalling Memory Cards Access Door Dolphin 7600 User’s Guide Rev D 10/18/2007 Connector Bottom Panel FeaturesHand Strap Slot Attaching a Belt Clip Using the Accessory AttachmentAttaching the Hand Strap Dolphin 7600 Peripherals Dolphin 7600 Accessories Main Battery Pack Battery Power Guidelines for Battery Use and Disposal Managing Main Battery PowerStorage Guidelines Charging Internal Backup Battery Suspend Mode Resetting the Terminal Changing the Memory Allocation Care and Cleaning of the Dolphin TerminalTap Start Settings Control Panel Memory tab Tap Start Settings Control Panel double-tapFormat Ipsm Dolphin 7600 Terminal Technical Specifications Structural DimensionsWeight Construction Rev D Resume OverviewSuspend/Resume Suspend Modifier Keys Function Keys Icon Keyboard Status Alpha/Numeric Indicator Navigation Keys Key Numeric KeyboardKey Description Right Hardware Application ButtonsButtons Column Matching Hardware Button P1-P4 Left Numeric Mode Alpha ModeToggling Between Alpha and Numeric Modes Functions Key Blue Key Combinations Alpha ModeKey Shift Functionality in Numeric Mode Key Character Uppercase Double-tap SFT Key Red Key Combinations Key Alpha Keyboard Shift Functionality in Alpha Mode Key Red Key Combinations Key NUM Lock Mode Rev D Near Available Image EnginesDepth of Field Data Matrix MaxiCode Working Range Composite Codes Supported Bar Code SymbologiesSymbology Type Symbology Name 1D Symbologies 2D Symbologies LEDs Using DemosActivating the Engine Decoding Omni-Directional Scanning Positions Sample Bar Codes Taking an Image Capturing ImagesUploading Images Rev D IrDA Port Wireless Communication Installing Additional SoftwareConnector Wired Communication Wireless Radios Wireless Communication Connecting the Power Cable Connecting the USB Cable Communication Types Hardware Requirements for SetupSetting Up the Host Workstation ActiveSync Communication Exploring the Terminal from the Workstation Setting Up the Dolphin TerminalCommunicating with the Dolphin Terminal Synchronizing with the Host Workstation If the File is Not an Installer If the File is an InstallerAdding Programs via ActiveSync Wlan 802.11b/g Radio Wireless RadiosConnecting the Terminal to a Wireless Network Configuring the Wlan Radio Adding Programs From the Internet Tap Beam File Tap Start Programs Beam File Infrared CommunicationTransferring Files and Information IrDA Port Location Tap Start Control Panel ActiveSync Using ActiveSync for IrDA Communication Rev D Tab Window Description See Enabling the Bluetooth RadioAbout BT Service Tab Setting Tab Serial Port Tab Service on another device Connecting to Bluetooth Printers Select Serial Printer and tap OK Rev D Connecting to Other Bluetooth Devices Scan Device Window Service Found device contains the following service Icon Popup Menu Tap Start Settings Control Panel double-tapActiveSync Bluetooth ActiveSync Convenient Storage Battery ChargingPower Supply Communication Rubber Feet Front PanelTerminal Well Dock LED USB Port Powering the Dolphin HomeBasePivot Connector Back Panel Inserting a Terminal Charging the Main BatteryChecking Battery Power Control Panel double-tapPower Mounting the Dolphin HomeBase Back Panel DimensionsMounting Guidelines Bottom Panel Dimensions Dolphin HomeBase Technical Specifications Rev D Charging Slots Power LEDStatus LEDs Power Supply Connector Supplying Power to the QuadChargerPower Switch Recommendations for Storing Batteries Battery ChargingInserting and Removing Battery Packs Temperature Mounting Location Bottom Panel Mounting DimensionsDIN Rail Dimensions Mounting the QuadCharger Problem Issue Troubleshooting Dolphin QuadCharger Technical Specifications Out of the Box Dolphin Mobile Mount Rev D Mounting Rev D Online Product Service and Repair Assistance Product Service and Repair Online Technical Assistance For Further Information Technical AssistanceNorth America/Canada How to Extend Your Warranty Limited Warranty Rev D Page Hand Held Products, Inc