Troubleshooting
Keyboard and mouse problems
Symptom |
| Possible solution |
Keyboard or mouse | • | If you are using a wired keyboard or mouse, check the cable |
commands are not rec- |
| connection between the unit and your computer. |
ognized by the com- |
|
|
• | If you are using a wireless keyboard or mouse, check the | |
puter. |
| following items. |
|
| - Ensure the USB receiver is properly connected to the com- |
|
| puter, and the keyboard or mouse is within its range. |
|
| - If your keyboard or mouse has a power button, turn it on. |
|
| - Press the Connect button on the keyboard or mouse to |
|
| rebuild the connection between the unit and your computer. |
|
| - Try replacing the batteries in the wireless keyboard or |
|
| mouse. |
|
| - Restarting the system to detect the wireless connection |
|
| again. |
I cannot type numbers | • | Check if the Num Lock indicator on your keyboard is on. |
using the numeric key- |
| - If the Num Lock indicator is off, that means the numeric key- |
pad. |
| |
| pad is not activated. Press the <Num Lock> key to activate | |
|
| the numeric keypad. |
The cursor moves | • | If you are using a traditional mouse, check the following items. |
slowly and does not |
| - Use a mouse pad or other rough surface under the mouse. |
respond to the move- |
| |
| - Clean the mouse. Remove the mouse compartment cover | |
ment of the mouse. |
| |
| and ball from the mouse and carefully wipe the mouse ball | |
|
| |
|
| with a moistened cloth or scrap the rollers with a piece of firm |
|
| paper to remove any dirt. Then leave the mouse ball for a |
|
| while to dry out before reassembling the mouse. |
| • | If you are using an optical mouse (either wired or wireless), |
|
| refer the following items. |
|
| - Use a mouse pad or white sheet of paper under the mouse. |
|
| - Clean the mouse by gently wiping the light sensor lens on the |
|
| bottom of the mouse with a |
The cursor moves too | • | You may configure the cursor speed to meet your personal |
fast or too slow. |
| preferences. |
|
| - Click Start > Control Panel > Mouse to open the Mouse |
|
| Properties dialog box. |
|
| Click Pointer Options tab and drag the Motion slider |
|
| toward Slow or Fast to adjust the speed at which the cursor |
|
| responds to mouse movement. |
|
| When done, click OK to finish the configuration. |
SN22A1 | 51 |
