13

Troubleshooting

Situation

Solution

 

 

 

• Connect the power cord properly.

 

• Press the POWER button on the control panel or

 

remote control.

 

• Press the TV button to cycle through connected

No picture and sound.

video sources.

• Press CH UP or CH DOWN to switch to other TV

 

 

stations.

 

• Check the TV/CATV OSD settings. See “TV/CATV”

 

on page 42.

 

• Make sure all cables are connected properly.

 

 

No picture, or poor picture,

• Check the ANT and cable connections.

• Adjust the brightness in the OSD menus. See

sound is OK.

“Brightness” on page 29.

 

 

 

Picture is not in color.

• Adjust the saturation in the OSD menus. See “Satu-

ration” on page 33.

 

 

 

 

• Press the VOL UP button on the control panel or

Picture is OK, no sound.

remote control.

 

• Make sure the MTS option is set to Main or Dual.

 

 

One of the speakers has no

• Adjust the balance in the OSD menus. See “Bal-

sound.

ance” on page 39.

 

 

Can’t receive some TV chan-

• Try the Auto Program function in the OSD “TV Set-

nels using cable TV.

ting” menu. See “MTS” on page 43.

 

 

Want to reset TV settings.

• Use the Reset function in the OSD “Miscellaneous”

menu. See “Reset” on page 53.

 

 

 

 

• If OSD items are colored light blue, the system is in

Cannot operate menus.

a state such that those settings are not available.

 

For example, video setting is available in TV mode.

 

 

No image but have sound.

• Make sure the video signal cable is connected

properly.

 

 

 

 

• Make sure the source device is functioning properly.

No sound but have image.

• Set the volume to a higher level.

• Make sure the audio cable is connected securely.

 

 

• Turn the mute off.

 

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HANNspree WT04-12A1 user manual Troubleshooting, Situation Solution