Hawking Technology Wireless-G Router Troubleshooting

Troubleshooting

This Appendix covers the most likely problems and their solutions.

This chapter covers some common problems that may be encountered while using the

Wireless Router and some possible solutions to them. If you follow the suggested steps

and the Wireless Router still does not function properly, contact your dealer for further

advice.

Problem 1: Can't connect to the Wireless Router to configure it.

Solution 1: Check the following:

• The Wireless Router is properly installed, LAN connections are

OK, and it is powered ON.

• Ensure that your PC and the Wireless Router are on the same

network segment. (If you don't have a router, this must be the

case.)

• If your PC is set to "Obtain an IP Address automatically" (DHCP

client), restart it.

• If your PC uses a Fixed (Static) IP address, ensure that it is using

an IP Address within the range 192.168.1.1 to 192.168.1.253 and

thus compatible with the Wireless Router's default IP Address of

192.168.1.254.

Also, the Network Mask should be set to 255.255.255.0 to match

the Wireless Router.

In Windows, you can check these settings by using Control Panel-

Network to check the Properties for the TCP/IP protocol.

Problem 1: When I enter a URL or IP address I get a time out error.

Solution 1: A number of things could be causing this. Try the following trouble-

shooting steps.

• Check if other PCs work. If they do, ensure that your PCs IP

settings are correct. If using a Fixed (Static) IP Address, check the

Network Mask, Default gateway and DNS as well as the IP Ad-

dress.

• If the PCs are configured correctly, but still not working, check the

Wireless Router. Ensure that it is connected and ON. Connect to it

and check its settings. (If you can't connect to it, check the LAN

and power connections.)

• If the Wireless Router is configured correctly, check your Internet