6 Warranty Information
All K + H products undergo an extensive procedure of quality control testing before leaving the factory. Before semiconductors are mounted on the circuit board, they are subject to rigorous tests. Every single unit is guaranteed to match its technical specifications within strict predetermined tolerances.
Please store the original carton in a safe, dry place. If warranty service is ever needed, put the unit into its original packing material and carton, together with a detailed description of the problem, and ship it (freight prepaid) to the K + H distributor or directly to:
K + H Vertriebs- und Entwicklungsgesellschaft mbH
Customer Service
Auf dem Kessellande 4a
30900 Wedemark
Germany
K + H warrants, that the product is free from any defects in both material and manufacturing and that it meets the specifications. A warranty issue can only be acknowledged when the complaint is received by the authorized K + H distributor or by K + H in writing within 8 days after delivery or detection of the fault. Not covered under this warranty are damages due to improper installation, operation, maintenance, handling, wear and tear, packaging or shipment.
The limitation period for warranty claims is described in the terms and conditions for K + H GmbH. It is K + H's option to repair, replace or to withdraw from the contract. In the event warranty service is required, presentation of a warranty card will not be necessary. Proof of purchase date can be made by filing copies of appropriate documents (invoice, delivery note).
