![TROUBLESHOOTING GUIDE](/images/new-backgrounds/43480/4348011x1.webp)
TROUBLESHOOTING GUIDE
If you experience a problem, follow this guide.
SYMPTOM | POSSIBLE CAUSE | SOLUTION | ||
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Lights will not come | 1. | Light switch is turned off. | 1. | Turn light switch on. |
on. | 2. | Lamp is loose or burned out. | 2. | Check lamp and replace if burned out. |
| 3. | Fuse is blown or circuit breaker is turned | 3. | Replace fuse or turn circuit breaker on. |
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| off. |
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| 4. | Daylight | 4. | Recheck after dark. |
| 5. | Incorrect circuit wiring, if this is a new |
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| installation. | 5. | Verify wiring is correct. |
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Lights come on in | 1. | Light control may be installed in a relatively | 1. | The fixture is operating normally under these |
daylight. |
| dark location. |
| conditions. |
| 2. | Light control is in TEST. | 2. | Set control switch to 1, 5, or 10 minutes. |
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Lights come on for no | Light control may be sensing small animals or | Reduce sensitivity. | ||
apparent reason. | automobile traffic. |
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Lights stay on continu- | The sensor may be picking up a heat source | Reduce sensitivity. | ||
ously. | like an air vent, dryer vent, or brightly painted, |
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Lights flash on and | Light control is in the TEST mode and warm- | Flashing is normal under these conditions. | ||
off. | ing up. |
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Technical Service
Please call
product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech. com. If the problem persists, call* for assistance at
DESA Specialty Products
P.O. Box 90004, Bowling Green, KY
*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
FIVE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights.You may also have other rights which vary from state to state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only DESA Specialty Products assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUD- ING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.