Heath Zenith SH-9250-WH, SH-9250-BZ manual Troubleshooting Guide, Technical Service

Troubleshooting Guide

SYMPTOM	POSSIBLE CAUSE
Lights will	1.	Light switch is turned off.
not come on.	2.	Flood light is loose or burned out.
	3.	Fuse is blown or circuit breaker is
		turned off.
	4.	Daylight turnoff is in effect. (Re-
		check after dark).
	5.	Incorrect circuit wiring, if this is a
		new installation.
	6.	Re-aim the sensor to cover de-
		sired area.
Lights come	1.	Control may be installed in a
on in day-		relatively dark location.
light.	2.	Control is in Test. (Set control
		switch to an ON-TIME position).
Lights come	1.	Control may be sensing small
on for no		animals or automobile traffic.(Re-
apparent		aim sensor or use lens shield).
reason.	2.	Range is set too high. (Reduce
		Range setting).

SYMPTOM	POSSIBLE CAUSE
Lights stay	1.	A lamp is positioned too close to
on continu-		the sensor or pointed at objects that
ously.		causes the sensor to trigger. (Aim
		the lamp away from the sensor or
		objects).
	2.	Control is pointed at a heat source
		likeanairvent,dryervent,orbrightly-
		paintedheat-reflectivesurface.(Re-
		aim sensor or use lens shield).
Lights flash	1. Heat or light from the lamps may be
on and off.		turning the Light Control on and off.
		(Aim lamps away from the sensor.
		Turn Boost off).
	2.	Reflected heat from other objects
		are triggering the sensor. (Re-aim
		sensor. Turn Boost off).
	3.	Control is warming up. (Flashing is
		normal under these conditions.Wait
		1 minute for sensor to warm up).
	4.	Control is inTest.(Set control switch
		to an ON-TIME position).

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance

before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90045, Bowling Green, KY 42102-9045 ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

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