TROUBLESHOOTING GUIDE
| SYMPTOM | POSSIBLE CAUSE | |
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| Light will not come | 1. | Light switch is turned off. |
| on. | 2. Flood light is loose or burned out. | |
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| 3. | Fuse is blown or circuit breaker is turned off. |
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| 4. | Daylight |
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| 5. | Incorrect circuit wiring, if this is a new installation. |
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| 6. | |
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| Light comes on in | 1. | Light Control may be installed in a relatively |
| daylight. |
| dark location. |
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| 2. | Light Control is in Test. (Set control switch to |
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| an |
| Light comes on for | 1. | Light Control may be sensing small animals or |
| no apparent reason. |
| automobile traffic |
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| 2. | Sensitivity is set too high. (Reduce sensitivity.) |
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SYMPTOM | POSSIBLE CAUSE | |
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Light stays on | 1. A sensor is positioned too close to the lamp or | |
continuously. |
| pointed at nearby objects that cause heat to |
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| trigger the sensor. (Reposition the lamp away |
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| from the sensor or nearby objects.) |
| 2. | Light Control is pointed toward a heat source like |
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| an air vent, dryer vent, or |
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| reflective surface. (Reposition sensor.) |
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Light flashes on | 1. | Heat or light from the lamp may be turning the |
and off. |
| Light Control on and off. (Reposition the sensor |
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| away from the light.) |
| 2. | Heat being reflected from other objects may be |
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| affecting the sensor. (Reposition sensor.) |
| 3. | Light Control is in the Test mode and warming |
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| up. (Flashing is normal under these conditions). |
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TECHNICAL SERVICE
Please call
before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at
HeathCo LLC
P.O. Box 90004, Bowling Green, KY
ATTN: Technical Service
*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
FIVE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESEN- TATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.
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