TECHNICAL SERVICE
(Do Not Send Products)
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at
P.O. Box 90004, Bowling Green, KY
*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
TROUBLESHOOTING GUIDE
SYMPTOM | POSSIBLE CAUSE | |
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Light will not come | 1. Light switch is turned off. | |
on. | 2. | Halogen lamp is loose or burned |
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| out. |
| 3. | Fuse is blown or circuit breaker |
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| is turned off. |
| 4. | Daylight |
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| (Recheck after dark.) |
| 5. | Incorrect circuit wiring, if this is |
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| a new installation. |
| 6. | Not aimed correctly. |
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| sensor to cover desired area.) |
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| |
Light comes on in | 1. Light Control may be installed | |
daylight. |
| in a relatively dark location. |
| 2. | Light Control is in TEST. (Select |
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| 1, 5 or 10 minutes for AUTO time.) |
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| |
Light comes on for | 1. Light Control’s sensor may be | |
no apparent reason. |
| detecting small animals, sway- |
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| ing trees, or automobile traffic. |
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| |
| 2. | Sensitivity is set too high. (Re- |
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| duce sensitivity.) |
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SYMPTOM | POSSIBLE CAUSE | |
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Light stays on | 1. | The halogen lamp is positioned |
continuously. |
| too close to the Light Control's |
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| sensor or pointed at nearby objects |
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| that cause heat to trigger the |
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| sensor. (Reposition the lamp away |
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| from the sensor or nearby objects.) |
| 2. | Light Control's sensor is pointed |
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| toward a heat source like an air |
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| vent, dryer vent, or |
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| |
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| sensor.) |
| 3. | LIght Control is in Manual Mode. |
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| (Switch to Auto.) |
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| |
Light flashes on | 1. Heat or light from the halogen lamp | |
and off. |
| may be turning the Light Control |
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| on and off. (Reposition the lamp |
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| away from the sensor.) |
| 2. | Heat being reflected from other |
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| objects may be affecting the Light |
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| Control. |
| 3. | Light Control is in the TEST mode |
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| and warming up. (Flashing is |
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| normal under these conditions.) |
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ONE YEAR LIMITED WARRANTY
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
For a period of one year from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you. Light bulbs are not covered. To obtain a refund or a replacement, return the product to the place of purchase.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, or unauthorized service.
This warranty covers only DESA Specialty Products™ assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDEN- TAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Retain receipt for warranty claims.
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