TROUBLESHOOTING GUIDE
SYMPTOM | POSSIBLE CAUSE | SOLUTION | ||
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Light will not come on. | 1. | Plastic battery tab has not been removed | 1. | Remove plastic tab from battery compart- |
| 2. | from battery compartment. | 2. | ment. |
| Batteries are dead. | Switch the sensor OFF and let the battery | ||
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| charge for two or more sunny days before |
| 3. | Sensor is turned OFF. | 3. | using again. |
| Turn sensor ON. | |||
| 4. | Daylight | 4. | Recheck after dark. |
Light comes on in day- | 1. | Light may be installed in a relatively | 1. | Relocate light to an area that receives more |
light. | 2. | dark location. | 2. | light. |
| Light control is in TEST. | Set control switch to 1 or 5 minute posi- | ||
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| tion. |
Light comes on for no | 1. | Light control may be sensing small | 1. | Reduce RANGE. |
apparent reason. | 2. | animals or automobile traffic. | 2. | Reduce RANGE. |
| Range is set too high. | |||
Light stays on continu- | 1. | Light control is detecting a heat source | 1. | Relocate light or reduce RANGE. |
ously. |
| like an air vent, dryer vent, or brightly- |
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| 2. | colored | 2. | Set control switch to 1 or 5 minute posi- |
| Light control is in TEST. | |||
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| tion. |
Light flashes on and off. | 1. | Heat being reflected from other objects | 1. | Reduce RANGE. |
| 2. | may be affecting the sensor. | 2. | Flashing is normal under these condi- |
| Light control is in theTEST mode and | |||
| 3. | warming up. | 3. | tions. |
| Batteries are almost dead. | Reduce RANGE. If flashing continues, | ||
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| switch the sensor OFF and let the battery |
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| charge for two or more sunny days before |
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| using again. |
Technical Service
Please call
product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport. com. If the problem persists, call* for assistance at
HeathCo LLC
P.O. Box 90045, Bowling Green, KY
ATTN: Technical Service
*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
Please keep your dated sales receipt, it is required for all warranty requests.
