Frequently Asked Questions, Issue Solutions

WARNING

Fire Risk.

High Temperatures.

Keep combustible household items away from appliance.

Do NOT obstruct combustion and ventilation air.

•Do NOT place combustible items on top of or in front of appliance.

•Keep furniture, draperies away from appliance.

CAUTION

•Prevent accidental appliance operation when not attended.

•Unplug or remove batteries from remote control if absent or if appliance will not be used for an extended period of time.

•Property damage possible from elevated temperatures.

CAUTION

Smoke and odors released during initial operation.

•Open windows for air circulation.

•Leave room during initial operation.

•Smoke may set off smoke detectors.

Smoke and odors may be irritating to sensitive individuals.

WARNING

Fire Hazard.

Keep combustible materials, gasoline and other ﬂammable vapors and liquids clear of appliance.

•Do NOT store ﬂammable materials in the appliance’s vicinity.

• Do NOT use gasoline, lantern fuel, kerosene, charcoal lighter ﬂuid or similar liquids in this appliance.

• Combustible materials may ignite.

E. Frequently Asked Questions

	ISSUE	SOLUTIONS

	Condensation on the glass	This is a result of gas combustion and temperature variations. As the appliance warms, this
	Condensation on the glass	condensation will disappear.
		condensation will disappear.

	Blue ﬂames	This is a result of normal operation and the ﬂames will begin to yellow as the appliance is al-
	Blue ﬂames	lowed to burn for 20 to 40 minutes.
		lowed to burn for 20 to 40 minutes.

		When ﬁrst operated, this appliance may release an odor for the ﬁrst several hours. This is
	Odor from appliance	caused by the curing of the paint and the burning off of any oils remaining from manufacturing
		and might set off home smoke detectors.

		This is a normal result of the curing process of the paint and logs. Glass should be cleaned
	Film on the glass	within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
		process. A non-abrasive cleaner such as gas ﬁreplace glass cleaner may be necessary. See
		your dealer.

		Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
	Metallic noise	the sound produced by a furnace or heating duct. This noise does not affect the operation or
		longevity of the appliance.

	Is it normal to see the pilot ﬂame burn	In a standing pilot system the pilot will always stay on.
	continually?