5-2 Error Message and Solution

If you see error message on the screen, do not press [Yes] immediately, record the message first. Please follow the method described in this section for troubleshooting.

Note: After you press [Yes] in the error message window, the printer will reset, and the problem may be cleared during “Reset”.

Error

Possible Problem/Cause

 

Troubleshooting

Message

 

 

 

 

 

 

Printer is

Printer is not on, or power

Check the Power Cord

 

offline.

cord not connected

1.

Check whether the power cord is

 

properly, or the USB cable

 

properly connected and the printer

 

not connected properly.

 

is on .

 

 

 

 

2.

If the power is on and all functions

 

 

 

 

are normal, then the green

 

 

 

 

indicator of the printer is in steady

 

 

 

 

green.

 

 

 

 

Check the USB Connection

 

 

 

1.

Check whether the USB cable is

 

 

 

 

correctly connected to the PC, and

 

 

 

 

re-plug the USB connector to the

 

 

 

 

PC .

 

 

 

 

2.

Check the USB cable is connected

 

 

 

 

to the printer properly, and re-plugs

 

 

 

 

the USB connector to the printer.

Paper type

The type of paper is not

1.

Please use the Hi-Ti standard

mismatch

matched, Wrong type of

 

paper.

 

 

paper. For example, it is

2.

Please confirm the type of paper in

 

set up for “sticker” in the

 

the tray if it matches with the

 

software, but the tray has

 

software setup.

 

 

“photo paper”; or paper

3.

If you are not using PhotoDesiree

 

other than the standard

 

for printing, make sure the setup for

 

paper produced by Hi-Ti

 

paper type is correct in the printer

 

may have the same

 

driver as below: Change the setting

 

problem.

 

for paper type at [Control

 

 

 

 

panel]/[Printer]/ HiTi

 

 

 

 

 

PhotoShuttle(640PS)

 

 

 

 

/[Property]/[Paper Type].

Thermal

1.

The printer will

1.

Wait for a while until the printer

printing head

auto-detect the printing

 

head cools down.

The printer will

overheat

temperature. The printer

 

reboot automatically.

 

will pause when the

2.

If you are using the consumer

 

temperature is too high,

 

printer for large volume of

 

until the heat is down to

 

commercial printing, the same

 

the temperature below 60

 

problem may arise.

Please notice

 

degrees, then it will

 

that such usage is not covered by

 

continue printing.

 

the warranty.

 

 

2.

When successive

3.

Please use the printer in

80

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Hi-Touch Imaging Technologies 640PS Error Message and Solution, Error Possible Problem/Cause Troubleshooting Message

640PS specifications

Hi-Touch Imaging Technologies has established itself as a key player in the realm of photo printing with its flagship product, the Hi-Touch 640PS. This high-performance photo printer is designed to meet the diverse needs of photography professionals and enthusiasts alike, offering a fusion of quality, speed, and versatility.

One of the standout features of the Hi-Touch 640PS is its ability to print stunning 6x4 inch photos in a matter of seconds. This rapid output is achieved through advanced dye-sublimation technology, which ensures that prints are not only quick but also boast vibrant colors and smooth gradients. The printer supports resolutions up to 300 dpi, providing exceptional detail and clarity in every image. This level of quality makes it ideal for events, portrait studios, and on-the-spot printing at various occasions.

In addition to speed and quality, the Hi-Touch 640PS excels in versatility. It can print on various media types, including glossy, matte, and satin finishes. This adaptability allows photographers to tailor their prints to the specific styles and preferences of their clients, enhancing their overall experience. The printer is also equipped with an intuitive interface that simplifies operation, making it accessible for users of all skill levels.

Another noteworthy characteristic of the 640PS is its compact and lightweight design. Weighing in at just under 10 kilograms, it is easy to transport, making it a popular choice for mobile photography businesses. Whether at a wedding, corporate event, or community gathering, users benefit from its portability without sacrificing output quality.

The connectivity options of the Hi-Touch 640PS further elevate its functionality. It supports USB and wireless connectivity, allowing for seamless integration with a range of devices, including PCs, laptops, and smartphones. This compatibility ensures that photographers can easily manage their workflow and respond to client requests in real-time.

Moreover, the printer features a user-friendly control panel, which enhances the printing experience. With simple navigation and clear indicators, users can quickly adjust settings, choose print sizes, and monitor ink levels without hassle.

In conclusion, Hi-Touch Imaging Technologies' 640PS is a powerful and versatile photo printer that combines speed, quality, and user-friendly features. Its advanced dye-sublimation technology, compact design, and multiple connectivity options make it an essential tool for photographers looking to deliver high-quality prints on demand. Whether in a studio or on the go, the 640PS stands out as a reliable solution for vivid and professional photo output.