Troubleshooting

Problem

Possible Cause

Solution

Foam remains

●●You may have used too much detergent.

●●Use the appropriate amount of

on the door or

●●Laundry is new or not that soiled.

detergent.

the door seal.

 

 

Fabric softener

●●You may have exceeded the max. level of

●●Do not pour in more than the

overflows.

softener in the detergent dispenser .

max. level of softener.

Fabric softener

●●The softener cover may have come out.

●●Firmly set the softener cover

remains.

 

on the detergent dispenser.

There’s

●●You may have used too much detergent.

●●Use the appropriate amount of

detergent

●●You may have poured detergent in the

detergent.

powder residue

●●Wipe the water away before

in the detergent

detergent dispenser when it was wet. Wipe

adding detergent.

dispenser.

the water away before adding detergent.

 

The washing

●●There may be noise from other electrical

●●Unplug the power cord and

machine

appliances nearby such as a TV, a radio,

plug in again. Then select

switches off

etc.

a program and start. Do not

during operation.

 

place electrical appliances

 

●●The motor may be locked due to overload,

close to the washing machine.

 

●●This is not a malfunction. Wait

 

the clothes being trapped in the rubber seal,

for about one hour and restart

 

etc.

the program.

Odor in the

●●Rubber parts may give off a smell when you

●●The smell goes away over

washing

first start using the washing machine.

time.

machine

●●There may be mold, dirt or detergent

●●Run the Tub Clean program.

 

residue on the drum.

Unsatisfactory

●●You may have used too little detergent.

●●Use the appropriate amount of

washing results

●●You may have poured detergent directly into

detergent.

 

●●Pour detergent in the

 

the drum.

appropriate dispenser.

Unusual noise or

●●The transport bolts may not have been

●●Remove the transport bolts

vibration

removed.

before using.

 

●●The washing machine may be installed on a

●●Install the washing machine on

 

sloping or unstable surface.

a horizontal, stable surface.

 

●●There may be foreign objects inside the

●●Remove foreign objects such as

 

drum.

coins, pins, etc. from the drum.

Noise during

●●This is normal. There may be noise when

●●This is not a malfunction.

drain cycle

the drain pump is on.

 

There’s the

●●This is normal. Liquid is inside the 4-Ply

●●This is not a malfunction.

sound of water

Liquid Load Balancer fixed onto the drum to

 

when the drum is

make it balanced.

 

rotated manually.

 

 

Tapping noise

●●This is normal. Tapping sound is generated

●●This is not a malfunction.

comes out at

when laundry touches to the laundry

 

spin start.

protection bulge on the laundry inlet.

 

Detergent

●●In some environmental or usage conditions,

●●This is not a malfunction.

dispenser is wet.

Detergent dispenser may get wet due to

 

 

condensation.

 

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Hitachi BD-W80MV installation instructions Remove foreign objects such as