TROUBLESHOOTING GUIDE
PROBLEM | POSSIBLE CAUSE | SOLUTION |
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No discharge of air | Cord is not plugged in | Make sure cord is plugged in | |||
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| and try to turn the unit on by | ||
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| Power is not on | |||
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| pressing buttons | on control | ||
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| panel or remote control. | ||
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| Pump is not turned on | Turn on COOL function | ||
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| Low / No water | Refill water tank |
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| Damaged pump | R e p l a c e p u m p . C o n t a c t | ||
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| service centre |
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| Odour omission | New unit | When the product is used for | ||
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| the first time the | Honeycomb | |
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| cooling media will have an | ||
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| odour which will dissipate | ||
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| within a week of initial use. | ||
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| Old unit | There may be an algae issue. | ||
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| R e p l a c e t h e H o n e y c o m b | ||
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| c ool i ng med i a. | C o n t a c t | |
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| service centre |
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