The following is intended as an aid in determining whether the MX7 Tecton battery pack or the cradle battery charger may be malfunctioning.
| Problem | Cause | Solution | |
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| Check if the battery pack is Honeywell part number | |
Battery pack does not | Different manufacturer's battery pack, | MX7A380BATT / MX7392BATT or a Low Temperature | |
(CS) Battery : MX7A381BATT / MX7393BATT / | |||
fit in battery well. | or there is an object in the battery well. | ||
MX7396BATTERY . If not, do not use. | |||
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| Remove the object from the battery well. | |
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No battery pack in |
| Unplug cradle from outlet. Remove any dirt or foreign | |
| objects from battery well. | ||
spare battery charging | Dirt or foreign objects are in the battery | ||
If the LED continues to stay ON, the cradle may be | |||
well, but the charging | well. | ||
defective. Return charger to an authorized Honeywell | |||
LED is on. |
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| service center. | ||
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Cradle is plugged into a | Battery pack is not making contact | Push battery pack in firmly. Do not "slam" the battery | |
live outlet, battery pack | with charging terminals in the battery | ||
pack into the battery well. | |||
is inserted, but RED | well. | ||
Replace battery pack. | |||
LED is OFF and no | Faulty battery pack. | ||
other LEDs are on, or all | Contact Honeywell for replacement options. | ||
LEDs are off. | New battery pack, same result. | ||
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When you first put a | During the first few minutes, the |
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fully charged battery |
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charger checks the battery pack for |
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pack in the battery well, |
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correct voltage and charge state. | There is nothing wrong with the battery pack or charging | ||
the RED LED comes | During this time the LED is RED and is | pocket. | |
on, indicating the | |||
continuously ON. After charging is |
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battery pack is |
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complete, the LED is GREEN. |
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charging. |
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| Current could not be sourced through |
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| the battery pack due to age, |
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LED is flashing RED at | exhaustion or damage to the cell(s). | Contact Honeywell for battery pack replacement options. | |
Or | |||
any station. LED is |
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The battery pack does not |
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flashing RED at any |
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communicate with the charger. |
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station. |
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The charger’s timeout period has | Make sure that the battery pack temperature is within | ||
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| specification and retry charging. If problem repeats, | ||
| expired. | ||
| contact Honeywell for battery pack replacement options. | ||
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| Remove battery pack from the cradle and allow it to adjust | |
Solid YELLOW LED | The battery pack is too hot or too cold | to room temperature. | |
when battery pack is | If the battery pack is left in the cradle, it will cool down or | ||
to charge. | |||
inserted in the cradle. | warm to a temperature upon which the cradle will begin the | ||
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| charge cycle. However, depending on the temperature of | |
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