Problem | Cause | Solution | |
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| the MX7 Tecton battery, it may take | |
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| The battery pack can cool down faster if the battery is not | |
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| in the battery well. | |
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MX7 Tecton docked in | MX7 Tecton not fully seated in cradle | Reseat the MX7 Tecton fully into the docking bay. | |
cradle but cannot work | |||
Foreign objects inside docking bay or | Remove the foreign objects and reseat the MX7 Tecton | ||
with accessory cables | |||
cable connectors | into the docking bay. | ||
connected to cradle. | |||
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MX7 Tecton docked in |
| Check the docking bay is clear of foreign objects and | |
MX7 Tecton not fully docked. | reseat the MX7 Tecton fully into the docking bay. | ||
cradle but Docked LED | |||
Power supply not connected. | Check that power is applied to the Power Jack at the rear | ||
does not light up. | |||
| of the MX7 Tecton Desktop Cradle. | ||
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Inspect the rubber feet and replace them if missing, broken or cracked. Check the cradle regularly for excessive wear at pressure points. If the cradle is mounted to a stable surface, check surface mounting connections periodically and
If the cradle becomes cracked or broken at any time, it must be taken out of service and replaced. Contact Technical Assistance for a replacement cradle.
There are no serviceable parts in the desktop cradle. Do not attempt to open the unit.
Cleaning
Do not use paper towels or
Use a clean soft cloth to wipe any dirt, moisture or grease from the MX7 Tecton, spare battery packs, charging contacts (pins) or the cradle.
Do not use any liquid to clean the battery pack, MX7 Tecton, cradle, or charging pockets. Spray or dampen the cleaning cloth with liquids/sprays. If possible, clean only those areas which are soiled.
Lint/particulates can be removed from the connectors, charging terminals and charging/docking pockets with clean, filtered canned air.