Hoover Stick Cleaner If you have a problem, Service, Full One Year Warranty, Domestic Use

Models: Stick Cleaner

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4.If you have a problem

4.If you have a problem

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check list below.

Problem: Cleaner won’t run

Possible cause

Possible solution

Not firmly plugged in.

Plug unit in firmly.

No voltage in wall plug.

Check fuse or breaker.

Blown fuse/tripped breaker.

Replace fuse/reset breaker.

Problem: Cleaner suction low

Possible cause

Possible solution

Dirt cup full.

Empty dirt cup.

Filter clogged.

Empty dirt cup and clean filter.

Nozzle clogged.

Remove obstruction.

Speed selector set too low (some models)

Move speed selector to a higher speed.

Problem: Cleaner is difficult to push on carpet

Possible cause

Possible solution

Nozzle set for “BARE FLOOR” (avail- able on some models) - brush is locked.

Set nozzle for “RUG”.

Service

To obtain approved HOOVER service and genuine HOOVER parts, locate the near- est Hoover Factory Service Center or

Authorized Hoover Warranty Service Dealer (Depot) by:

checking the Yellow Pages under “Vacuum Cleaners - Household” OR -

checking the list of Factory Service Centers provided with this cleaner OR -

calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only) OR -

checking the Service section of The Hoover Company on-line at www.hoover.com

Do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay.

If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720 Phone: 1-330-499-9499.

In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376.

Always identify your cleaner by the com- plete model number when requesting information or ordering parts. (The model number appears in the middle of the back of the cleaner body.)

Full One Year

Warranty

(Domestic Use)

Your HOOVER® appliance is warranted in normal household use, in accordance with the Owner’s Manual against original defects in material and workmanship for a period of one full year from date of pur- chase. This warranty provides, at no cost to you, all labor and parts to place this appliance in correct operating condition during the warranted period. This warran- ty applies when the appliance is pur- chased in the United States including its territories and possessions, or in Canada or from a U. S. Military Exchange. Appli- ances purchased elsewhere are covered by a limited one year warranty which cov- ers the cost of parts only. This warranty does not apply if the appliance is used in a commercial or rental application.

Warranty service can only be obtained by presenting the appliance to one of the fol- lowing authorized warranty service out- lets. Proof of purchase will be required before service is rendered.

1.Hoover Factory Service Centers.

2.Hoover Authorized Warranty Service Dealers (Depots).

For an automated referral of authorized service outlets in the U.S.A.,

phone 1-800-944-9200 OR

Visit The Hoover Company on-line at www.hoover.com

This warranty does not cover pick up, delivery, or house calls; however, if you mail your appliance to a Hoover Factory Service Center for warranty service, trans- portation will be paid one way.

While this warranty gives you specific legal rights, you may also have other rights which vary from state to state.

If further assistance is needed, or if there are questions concerning this warranty or the availability of warranty service outlets, write or phone the Consumer Response Center, The Hoover Company, 101 East Maple St., North Canton, Ohio 44720. Phone 1-330-499-9499.

In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, 1-800-263-6376.

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Hoover Stick Cleaner If you have a problem, Service, Full One Year Warranty, Domestic Use, Problem Cleaner won’t run