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Multi-Tech Systems MVPFX2-2 manual Warranty, Service, and Tech Support

Models: MVPFX2-2

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Troubleshooting Specification Install Password Default -16dB Warranty Maintenance Phone/IP Starter Configuration Command Cable Lithium Battery Caution

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Chapter 8 Warranty, Service, and Tech Support

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Multi-Tech Systems MVPFX2-2 manual Warranty, Service, and Tech Support

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Contents

MultiVOIPTM FX Patents S000411ARecord of Revisions Trademark Contents Contents MultiVOIP User Guide Overview About This Manual MVPFX2-8 Chassis MVPFX2-2 Chassis Overview MultiVOIP User Guide Logging with SysLog MultiVOIP Front Panel LEDs MVPFX2-8 LEDs Description Channel-Operation LEDs Specifications Computer Requirements Installation at a Glance Related Documentation Quick Start Guide MultiVOIP Startup Tasks Task Phone/IP Details *Absolutely Needed All MultiVOIP modelsAnalog Phone Parameters Identify Remote Voip Site to Call Command/Control Computer Setup Specs & Settings PlacementCommand PC & Voip Hookups MultiVOIP FX Quick Start Guide MultiVOIP FX Quick Start Guide Command PC & Voip Hookups Quick Hookup for MVPFX2-4 & MVPFX2-8 Quick Hookup for MVPFX2-2 GND Auxiliary Software Issues MultiVOIP FX Quick Start Guide Changing the IP Address through the Console Connection Phone/IP Starter Config MultiVOIP FX Quick Start Guide MultiVOIP FX Quick Start Guide Phone/IP Starter Config Press Enter Printenv at Phone/IP Starter Config MultiVOIP FX Quick Start Guide MultiVOIP FX Quick Start Guide Phone/IP Starter Config Phone/IP Starter Configuration MVPFX2-2 MVPFX2-4 MVPFX2-8 North America Long-Distance Example Phonebook Starter Configuration with remote voipMultiVOIP FX Quick Start Guide Phonebook Starter Config Euro, National Call Example Euro, National Call Example London/Birming. system Phonebook Starter Config MultiVOIP FX Quick Start GuideNorth America Long-Distance Example Seattle-Chicago system Euro, International Call Example Rotterdam/Bordeaux system Remove Prefix field, enter the initial PBX access digit 8 or Inbound Phonebook North America Euro, National Call Long-Distance Example Phonebook Tips Phonebook Tips MultiVOIP FX Quick Start Guide MultiVOIP FX Quick Start Guide Phonebook Tips = 1-second pauseMany PBX systems Phonebook Example MultiVOIP FX Quick Start Guide Area Voip Sites with Phonebooks MultiVOIP FX Quick Start Guide Phonebook Example Santa Fe Voip Phonebook ExampleMultiVOIP FX Quick Start GuideBoise Voip Flagstaff Voip Phonebook Worksheet MultiVOIP FX Quick Start GuidePhonebook Example Enlarged Phonebook Worksheet Connectivity Test MultiVOIP FX Quick Start Guide Connectivity Test Connectivity Test MultiVOIP FX Quick Start Guide Troubleshooting MultiVOIP FX Quick Start Guide Troubleshooting Mechanical Installation and Cabling Lithium Battery Caution Safety WarningsGeneral Safety Introduction Safety Warnings Telecom Mechanical Installation & Cabling MultiVOIP FX User Guide Unpacking Your MultiVOIP Unpacking the MVPFX2-4/8 Unpacking the MVPFX2-2 Unpacking the MVPFX2-2 MVPFX2-4 & MVPFX2-8 Mechanical Installation & Cabling MultiVOIP FX User Guide Inch Rack Enclosure Mounting Procedure Bracket Attachment for Rack Mounting MVPFX2-4 & MVPFX2-8 Cabling Procedure for MVPFX2-4/8 Cabling for MVPFX-4/8 Cabling Procedure for MVPFX2-2 Cabling for MVPFX2-2 Mechanical Installation & Cabling MultiVOIP FX User Guide MultiVOIP & Auxiliary Software Summary MultiVOIP & Auxiliary Software MultiVOIP FX User Guide Technical Configuration Configuring the MultiVOIP Technical Configuration MultiVOIP FX User Guide Configuration by Web GUI MultiVOIP FX User Guide Technical ConfigurationPre-Requisites Telephony Interface Parameters Phone Parameters Procedure for Configuration by Web GUI Summary Local Configuration Procedure Detailed Technical Configuration MultiVOIP FX User Guide MultiVOIP FX User Guide Technical Configuration IP Parameter Definitions Field Name Values Description IP Parameter fields Type of Service or TOS field Bits = DNS Parameter fields Technical Configuration MultiVOIP FX User Guide Channel to be configured is selected Dtmf Parameters Band Inband 726, @ Phone Jitter Starting value in ms Automatic Disconnection Echo MultiVOIP FX User Guide Technical Configuration Technical Configuration MultiVOIP FX User Guide MultiVOIP FX User Guide Technical Configuration For Min. and Max Caller ID fields Technical Configuration MultiVOIP FX User Guide Caller ID fields FXO Options Dialing Options CID Number MultiVOIP FX User Guide Technical Configuration SIP Parameters Proxy Parameters cont’d Regional Parameter Definitions Field Name Values Description Default -16dB Technical Configuration MultiVOIP FX User Guide MultiVOIP FX User Guide Technical Configuration Console MultiVOIP FX User Guide Technical Configuration Boot MSP Technical Configuration MultiVOIP FX User Guide Packetization Ranges and Increments 100 Phonebook Configuration Configuring MultiVOIP Phonebooks Phone Book Configuration MultiVOIP FX User Guide MultiVOIP FX User Guide Phone Book Configuration Outbound Phone Book Add Entry screen appears 105 106 107 108 Inbound Phone Book Add Entry screen appears 109 110 111 112 Phonebook Examples Site Example 114 115 116 117 118 Configuring Mixed Digital/Analog Voip Systems Example Phone Book for Series I Analog Voip Host Unit Site B Inbound Phonebook for MVP2410 Digital Voip Site D Inbound Phonebook for MVP410 Analog Voip Site F Inbound Phonebook for MVPFX2 Analog Voip Site E Call Completion Summaries 125 Site D calling Site F Variations in PBX Characteristics Site F calling Site D Operation and Maintenance Operation and Maintenance Summary MultiVOIP FX User Guide Operation & Maintenance Operation and Maintenance MultiVOIP FX User Guide System Information screen 131 132 Statistics Screens About Call Progress Call Details 135 136 137 About IP Statistics IP Statistics Screen IP Statistics Field Definitions Values Description Name Total Packets Cont’d UDP 141 Change Username/Password General Operation Functions About Passwords & Login/Logout from Specific Computers Logout Save & Apply Reboot Voip Restore Factory Defaults Upgrading MultiVOIP Firmware IntroductionIdentifying Current Firmware Version Obtaining Updated Firmware 148 149 150 151 152 153 154 155 156 157 158 Upgrading MultiVOIP Firmware via Tftp using HyperTerminal 160 161 162 163 164 165 166 167 168 169 170 SysLog Server Functions 172 173 Warranty, Service, and Tech Support Limited Warranty Repair Procedures for U.S. and Canadian CustomersMultiVOIP FX User Guide Warranty, Service, & Tech Support Warranty, Service, & Tech Support MultiVOIP FX User Guide Technical SupportContacting Technical Support Regulatory Information Industry Canada EMC, Safety, and R&TTE Directive ComplianceFCC Declaration FCC Part 68 Telecom Canadian Limitations Notice MultiVOIP FX User Guide Regulatory Information Weee Statement Waste Electrical and Electronic Equipment Appendix a Cable Pinouts Command Cable Ethernet ConnectorAppendix a Cable Pinouts Appendix B TCP/UDP Port Assignments Well Known Port Numbers Port Number Assignment ListTCP/UDP Port Assignments MultiVOIP FX User Guide Index MultiVOIP FX User Guide Index Index MultiVOIP FX User Guide COL LED 187 188 189 190 191 192 S000411A

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