4. Trouble
Shooting
lf a minor
problem
occurs, it usually can be solved
quite
easily when the cause
is
found by
using the check
list
below.
PROBLEM POSSIBLE CAUSE POSSIBLE
SOLUTION
Cleaner
won't run Not firmly
plugged
in
No voltage in wall
plug
Blown
fuse
or
tripped
breaker
Thermal
protector
activated
Plug
unit
in
firmly
Check fuse or breaker
Replace fuse or reset
breaker
Allow cleaner to cool for 30 minutes
(this
will
reset
the thermal
protector)
Agitator brushes
aren't turning Custom Control"' switch set
on bare
floor
position.
Auitator is
obstructed.
Set switch to carpet
position
Clear obstruction
Cleaner
/ tools
won't pick
up
Broken
or worn belt
Brush roll
worn
Filter
bag
full
Incorrect
carpet
height
setting
Blockaqe in air flow
passage
Replace
belt
Replace
brush
roll
Change
filter
bag
Move
carpet
height
control to lower setting
Clear blockaqe
Cleaner
hard
to
push Incorrect
carpet
height
set-
tin
qMove
carpet height control
to higher
settino
Cleaner won't
self-propel
Flat
belt
broken or worn
Self-propel button in 0FF
nosition
Replace
belt
Slide buttori to 0N
Brush roll not
turn
ing Brush roll in
0FF
position
Flat
belt broken or worn
Move brush
roll
control
to 0N
position
(carpet)
Replace
belt
Powered hand
tool brush
roll
won't turn
Too
much
pressure
being
annlied
to tool Continue
using
tool
applying light
pressure
Blockage in turbine channel Remove
blockage.
Broken
or worn belt Renlace
belt
Low
cleaner suctiorr Check items under
"Cleaner
won't
oick
un".
Clearing blockages
Disconnect
cleaner
from electrical outlet.
Warning
- Brush roll
can start suddenly.
Unplug cleaner
when it is
turned over.
Low suction
or
pick
up may
be due to a
blockage
in the system.
Refer
to the follow-
ing steps to check
for blockages continuing
with each step until the blockage is found:
l. Check fullness
of
filter
bag; change
if
n
eeded.
Checking
airflow
path
2. Plug
cleaner
in
and turn 0N. Check for
suction at
end of
hose
(A).
a. lf
there
is
suction, continue with step 3.
b.
lf there
is no
suction. check
for
blockaoe
in hose and dirt
tube
as follows:
l) Disconnect
hose
from dirt
duct
tC)
by reversing
procedure
for "At-
tach
hose"
on
p.4,
Figs. 1-5 and l-6.
2)
Clear out
hose.
3) Look into
(C)
and remove
blockage.
3. Check
connection
at hose
tube
(B);
remove
any blockage.
4.
Turn
cleaner OFF and unplug.