
TROUBLESHOOTING | SPECIFICATIONS |

SERVICE
If the
Problem | Possible Cause | Corrective Action |
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Ensure the | ||
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| Disconnect | |
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| (push in) the rear panel circuit breaker. Switch on the |
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| and plug in devices one at a time. If the circuit breaker trips |
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| again, disconnect the device that caused the breaker to trip. |
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| Utility input voltage quality is out of range. | Consider adjusting the transfer voltage and sensitivity. See |
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| Transfer Voltage and Sensitivity Adjustment. |
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Equipment plugged into a Surge Only outlet (HT | Unplug device from 'Surge Only' outlet and move to a 'Battery | |
essential equipment during an | 1000 only). | Backup' outlet. |
outage. |
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Disconnect | ||
although utility power exists. |
| (push in) the rear panel circuit breaker. Switch the |
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| and plug equipment in |
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| again, disconnect the device that caused the breaker to trip. |
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| Utility input voltage quality is out of range. | Consider adjusting the transfer voltage and sensitivity. See |
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| Transfer Voltage and Sensitivity Adjustment. |
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Unplug | ||
expected backup time. |
| the Battery Backup outlets and plug into 'Surge Only' outlets. |
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| Charge the battery cartridge for 8 hours. | |
| recent power outage and has not had time to | reduced until the battery cartridge is fully charged. |
| recharge. |
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| Battery has reached the end of its life. | Replace battery cartridge (see Order Replacement Battery |
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| Cartridge). |
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Red Replace Battery indicator is | Internal battery cartridge is not connected. | Connect battery cartridge (see Connect Battery Cartridge). |
flashing. Green On Line indicator |
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is on. |
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Red Replace Battery indicator is | Battery has reached the end of its life. | Replace the battery cartridge (see Order Replacement Battery |
on. |
| Cartridge). |
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Red Overload indicator is on or | Connected equipment is drawing more power than | Move one or more equipment power plugs from Battery Backup |
flashing. | the | outlets to Surge Only outlets. |
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Green On Line indicator is on and | Internal UPS fault. | Contact APC Technical Support (see Contact Information). |
all other front panel indicators are |
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flashing. |
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No signal for cable modem, cable | Coaxial cables not properly connected to/from the | Ensure coaxial cables are properly connected from the source, |
TV, DSS, or telephone. | source, or are damaged. Power not available to | and that power is available to the source. Check that the center |
| source equipment, or the equipment is not | pin of the cable connectors are not bent or broken, and that the |
| properly installed. | ends of the cables are not damaged. Ensure that the souce |
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| equipment is properly installed. |
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Item | Specification | ||
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88 - 147 Vac | |||
(default settings) |
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Automatic Voltage Regulation (AVR) |
| +12% | |
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47 - 63 Hz (autosensing) | |||
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Stepped Sine Wave | |||
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Maximum Load | 1000 VA | 600 W | |
| 1500 VA | 865 W | |
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Typical Recharge Time | 8 Hours | ||
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Operating Temperature | 32o to 104oF | ||
| 0o to 40oC | ||
Storage Temperature | 23o to 113oF | ||
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Operating / Storage Relative Humidity | 0 to 95% | ||
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Size (H x W x D) | 14.6 x 3.4 x 13.1 inch | ||
| 37.1 x 8.6 x 33.3 cm | ||
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Weight | 1000 VA | 22 lbs (10 kg) | |
| 1500 VA | 25 lbs (11 kg) | |
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Shipping Weight | 1000 VA | 23 lbs (10 kg) | |
| 1500 VA | 26 lbs (12 kg) | |
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EMI Classification | FCC / DOC Class B Certified | ||
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On Battery | See http://www.apc.com/product | ||
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TRANSFER VOLTAGE AND SENSITIVITY ADJUSTMENT
In situations where the
1.Plug the
2.Press the front panel pushbutton fully inward for 10 seconds. All indicators on the
3.The
If the
1.Consult the Troubleshooting section to eliminate common problems.
2.If the problem persists, go to http://www.apc.com/support/.
3.If the problem still persists, contact APC Technical Support.
•Have the
LIMITED WARRANTY
The standard warranty is two (2) years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or
CONTACT INFORMATION
Technical Support | http://www.apc.com/support |
Internet | http://www.apc.com |
USA / Canada | 1.800.800.4272 |
Mexico | 292.0253 / 292.0255 |
Brazil | 0800.12.72.1 |
Worldwide | +1.401.789.5735 |
ORDER REPLACEMENT BATTERY CARTRIDGE
The battery cartridge typically lasts
Please recycle spent battery cartridges.
REPLACE BATTERY CARTRIDGE
Battery |
Cartridge |
Indicators | Sensitivity | Input Voltage | Use When |
Flashing | Setting | Range |
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| (for utility |
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| operation) |
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1 | Low | 78 - 150 Vac | Input voltage is extremely low or |
(yellow) |
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| high. Not recommended for |
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| computer loads. |
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2 | Medium | 88 - 147 Vac | |
(yellow, | (factory default) |
| Battery. |
and red) |
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3 | High | 88 - 144 Vac | Connected equipment is sensitive |
(yellow, |
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| to voltage fluctuations |
red, and |
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| (recommended). |
red) |
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4.To select the Low Sensitivity setting, press the pushbutton until the yellow indicator is flashing.
5.To select the Medium Sensitivity setting, press the pushbutton until the yellow and red indicators (second and third from the top) are flashing.
6.To select the High Sensitivity setting, press the pushbutton until yellow and both red indicators (bottom three) are flashing.
7.To exit without changing the Sensitivity Setting, press the pushbutton until the green indicator is flashing.
8.Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the
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