PT1700M(U) and PT1701M(U) User’s Guide (020-0410-00 A) 21
Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If

the problem persists, please contact your local dealer or visit Planar Support at

www.planar.com/support. See support contact information on rear cover.

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roblem: No image apoblem: No image ap
oblem: No image apoblem: No image ap
oblem: No image appears on scrpears on scr
pears on scrpears on scr
pears on screen.een.
een.een.
een.
`Check that all the I/O and power connectors are installed correctly and
well connected as described in the “Installation” section.
`Make sure the pins of the connectors are not crooked or broken.
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roblem: Poblem: P
oblem: Poblem: P
oblem: Parar
arar
artial image or inctial image or inc
tial image or inctial image or inc
tial image or incoror
oror
orrr
rr
recec
ecec
ectly displatly displa
tly displatly displa
tly displayy
yy
yed imageed image
ed imageed image
ed image.....
`Check to see if the resolution of your computer is higher than thatof the
LCD display.
`Reconfigure the resolution of your computer to make it less than or equal
to 1280 x 1024.
PP
PP
Prr
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roblem: Ioblem: I
oblem: Ioblem: I
oblem: Image has flickermage has flicker
mage has flickermage has flicker
mage has flickering ving v
ing ving v
ing verer
erer
ertical line barstical line bars
tical line barstical line bars
tical line bars.....
`Use “Frequency” to make an adjustment.
`Check and reconfigure the display mode of the vertical refresh rate of
your graphic card to make it compatible with the LCD display.
PP
PP
Prr
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roblem: Ioblem: I
oblem: Ioblem: I
oblem: Image is unstable and flickermage is unstable and flicker
mage is unstable and flickermage is unstable and flicker
mage is unstable and flickeringing
inging
ing
`Use “Phase” to make an adjustment.
Problem: Image is scrollingProblem: Image is scrolling
Problem: Image is scrollingProblem: Image is scrolling
Problem: Image is scrolling
`Check and make sure the VGA signal cable (or adapter) is well connected.
`Check and reconfigure the display mode of the vertical refresh rate of
your graphic card to make it compatible with the LCD display.
PP
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roblem: Ioblem: I
oblem: Ioblem: I
oblem: Image ghosting (charmage ghosting (char
mage ghosting (charmage ghosting (char
mage ghosting (characac
acac
actt
tt
ters and gers and g
ers and gers and g
ers and grr
rr
raphics)aphics)
aphics)aphics)
aphics)
`Use “Phase” to make an adjustment. If the problem persists, use “Clock” to
make an adjustment.