Investigating malfunctions
What might be the cause of…
Defects you can remedy yourself
| MALFUNCTION | CAUSE | REMEDY | |
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| 1. | Does not work on any | Plug not in socket. | Plug it in. |
| programme | Not switched on. | Switch on. | |
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| Power failure. | Check. |
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| Fuse blown. | Check. |
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| Door open. | Close door. |
| 2. | Does not fill with water | See cause 1. | Check. |
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| Tap turned off. | Turn on tap. |
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| Programme selector not correctly | Position programme selector |
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| positioned. | correctly. |
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| Fill hoses are kinked | Straighten fill hoses |
| 3. | Water does not drain | Kink in discharge hose. | Straighten discharge hose. |
| away | Foreign bodies in filter | Examine filter (see pages | |
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| House drain is blocked | Clean drain |
| 4. | Water on floor around | Leaking gasket between tap and water | Replace gasket and tighten hose and |
| the washing machine | inlet hose. | tap well. | |
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| House drain is blocked | Clean drain |
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| Soap drawer blocked with soap residues | Clean soap drawer |
| 5. | Does not spin | Water has not yet drained away. | Wait a few minutes for machine to empty. |
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| "No spin" selected (certain models only). | Reset button or turn "no spin" knob. |
| 6. | Machine vibrates a lot | Washing machine not completely level. | Adjust the special adjustable feet. |
| during spin | Transit brackets not removed yet. | Remove transit brackets. | |
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| Load not distributed evenly. | Rearrange the laundry evenly. |
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| 7. | Door will not open | Two minutes have not elapsed since the | Wait two minutes. |
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| programme finished. |
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The machine makes a different noise when spinning! This is because it has a brush motor for better performance.
Only a small level of water can be seen in the drum! This is because new machines do not use much water, yet achieve the same standard of washing and rinsing.
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