Troubleshooting.
PROBLEM | Possible Cause | Solution |
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Opening/Closing of |
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doors: |
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Door/s will not | Food package keeping the door | Ensure stored items are kept clear of the |
close. | open. | door so it can close properly. |
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| Door seal/s dirty or damaged. | Clean the seal/s, see ‘Care & Cleaning’ |
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| section. |
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| Replace damaged seal/s. |
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| Door closed too hard, causing the | Close doors gently. |
| other door to open slightly. |
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| Appliance is not level. | Adjust the height, see ‘Installation’ section. |
| It rocks slightly when touched. |
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| Floor is uneven. | Ensure floor is level and can adequately |
| Appliance rocks when touched. | support the appliance. |
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| Appliance is touching wall or | Appliance needs to be relocated so that it |
| cabinets. | stands clear. |
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Drawers are difficult | Food is touching shelf on top of | Do Not load too much food. |
to move. | the drawer. |
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| The drawer runner is dirty. | Clean the drawer and the runner. |
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Dispenser: |
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Dispenser will not | Ice storage bin is empty. | When the first supply of ice is released into |
dispense ice. |
| the ice storage bin, the dispenser should |
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| operate. |
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| Freezer temperature is set too | Turn the Freezer control to a higher |
| warm. | number (colder setting), so that ice cubes |
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| will be made. |
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| When the first supply of ice is made the |
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| dispenser should work. |
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| Household water supply tap is not | Open the water supply tap and allow |
| open. | sufficient time for ice to be made (a newly |
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| installed appliance takes up to 12 hours to |
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| make the first supply of ice). |
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| When ice is made the dispenser should |
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| work. |
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| Refrigerator or freezer door is not | Ensure both doors are closed properly. |
| closed. |
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| Ice has melted and frozen, due to | Remove the ice storage bin, as shown on |
| infrequent use, irregular | page 14, and thaw the contents. Wash bin |
| temperatures and/or power cuts, | in warm water and washing up liquid and |
| causing a blockage. | dry thoroughly before relocating in correct |
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| position. |
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| When new ice is made the dispenser will |
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| work. |
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