Hotpoint HDA-997 WarrantyProtection, ConvenientService, ServiceContrac@, The QuickFix”System

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a ConsumerSertices

Our Consumer Servicesare designedwith your needs and wants in mind.

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WarrantyProtection

Before your newappliance left the factory, it went through rigoroustests to detect manufacturingdefects.

And you have a written warranty to protect you. Seethe warranty on the back page of this book for details.

ConvenientService

Whether your appliance is in or out of warranty,you’re

just a phone call away from our nationwide network of Factory Trained Serviceprofessionals.

Simplycall our Hotpoint serviceorganization. Look in the White or YellowPages of your telephone directory for

HOTPOINT FACTORYSERVICE, GENERAL ELECTRIC-HOTPOINT FACTORYSERVICEor

HOTPOINT CUSTOMERCARE” SERVICE.

Servicecan normallybe scheduledat your convenience and the techniciandrivesa fully-stockedparts service truck so that, inmost cases, the repair can be completed in one visit.

We’reproud of our serviceand want you to be pleased, but if for some reason you are not happy with the service you receive,here are three steps to followfor further help.

ServiceContrac@

For trouble-freeservicebeyond the writtenwarrantyperiod.

If you prefer to budget your repair expenditures instead of beingsurprisedby them, Hotpojnt offers servicecontracts for varyingIengthsof time on all Hotpoint major appliances. With a contract, we’llkeep your appliance in good operating condition during the contract period at no additional charge.

FIRST, contact the peoplewho servicedyour appliance. Explainwhyyou are not pleased. In most cases,this will solvethe problem.

NEXT, if you are still not pleasedwriteall the details —includingyour phone number to:

Manager,ConsumerRelations Hotpoint

AppliancePark Louisville,Kentucky40225

FINALLY,if your problem is still not resolved,write:

Major ApplianceConsumerAction Panel 20 North WackerDrive

Chicago, Illinois60606

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Servicecontracts let you pay today’s prices for servicea month, a year, or severalyears from now. And, you’llreceiveservicefrom Hotpoint trained servicetechniciansusingonly genuine Hotpoint parts. If you have any questionsabout ServiceContracts, call TOLL-FREE 800.626.2224.(In Kentucky,call 800.292.2057.)

The QuickFix”System

Youcan savemoneyandtime by doing it yourself.

For do-it-yourse!ferswho would prefer to fix Hotpoint major appliances themselves. . .

Hotpoint offers an industry first, the Quick Fix@System.

Aprogram for do-it-yourselfappliance repair, the systemincludesstep-by-steprepairmanualsfor refrigerators, most non-microwaveelectric ranges, dishwashers,and standard and large capacity washersand dryers, plus specially packagedreplacementparts,and technicalhelp with a tol[-free800number.

Help forYou by Phone

Should you need help in the selectionand purchase of newappliances, or have questions about the operation of the Hotpoint appliances you now own—orhaveanyother questions about Hotpoint consumer products or services, you are only a TOLL-FREE call away.

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The GE AnswerCentd;

800.626.2000

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The GE AnswerCenterTMconsumer information serviceis open 24 hours a day, sevendays a week.

Our staff of experts stands ready to assistyou anytime.

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