Ink cartridge problem
First try removing and reinserting the ink cartridges. If this does not work, clean the cartridge contacts. If your problem is still not resolved, replace the ink cartridges. For more information, see Replace ink cartridges on page 27.
Clean the ink cartridge contacts
CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the printer as soon as possible. It is not recommended to leave the ink cartridges outside of the printer longer than 30 minutes. This could result in damage to the printhead or the ink cartridges.
1.Check that power is on.
2.Open the cartridge access door and wait for the print carriage to move to the center of the printer.
3.Remove the ink cartridge indicated in the error message on the computer screen.
4.Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge.
The electrical contacts are the small
5.Wipe only the contacts with a dry swab or
CAUTION: Be careful to wipe only the contacts, and do not smear any of the ink or other debris elsewhere on the ink cartridge.
52 Chapter 7 Solve a problem | ENWW |
