Chapter 2
(continued)
Behavior
Both cartridge lights and attention light are blinking
Power light, both cartridge lights, and attention light are blinking
Solution
Identify a defective cartridge to identify if only one cartridge is a defective.
The cartridge carriage inside the printer has stalled.
Open cartridge door and make sure the carriage is not obstructed, close door, and then press the Start Copy Black or Start Copy Color button to resume.
The printer is in an error state.
To exit the error state, reset the product.
1.Turn off the product.
2.Unplug the power cord.
3.Wait a minute, then plug the power cord back in.
4.Turn on the product.
If the problem persists, contact Replace the cartridges.
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