Troubleshooting

2.1 Initial Troubleshooting

Begin

Troubleshooting.

N

Is there

Go to

Section 2.2,

power?

No Power.

 

Y

N

Beeps,

 

Check

 

 

 

 

LED board,

 

 

 

LEDs, or error

 

 

 

 

 

speaker

 

 

 

Messages?

 

 

 

 

 

connections.

 

 

 

Y

 

All drives

 

 

 

 

 

 

 

working?

 

N

 

Y

Is there video?

 

Go to

 

 

 

 

 

 

 

 

Section 2.6,

 

 

 

(no boot)

 

No Video.

 

 

 

Y

 

 

Keyboard/

 

 

pointing

 

 

 

device

 

N

 

working?

 

 

Y

Is the OS

 

Go to

 

 

 

 

 

Section 2.9,

 

 

 

loading?

 

 

 

 

 

No OS Loading.

 

 

 

 

 

 

 

 

Y

 

 

Connecting

 

 

 

 

 

to network

 

N

 

or modem?

 

 

Y

 

 

 

Is there

 

Go to

 

Section 2.15,

sound?

 

 

No Audio.

 

 

 

 

 

End

Y

N

Go to

Section 2.17, Non-Functioning

Device.

NGo to

Section 2.18,

Non Functioning

Keyboard,

or Section 2.19,

Non-Functioning

Pointing Device.

N

Go to

Section 2.20,

Network

or Modem

Connection.

2–4

Maintenance and Service Guide