Contents

2.11 No OS Loading from Hard Drive, Part 2. . . . . 2–14 2.12 No OS Loading from Hard Drive, Part 3. . . . . 2–15 2.13 No OS Loading from Diskette Drive. . . . . . . . 2–16 2.14 No OS Loading from CD- or DVD-ROM

Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–17 2.15 No Audio, Part 1 . . . . . . . . . . . . . . . . . . . . . . . 2–18 2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2–19 2.17 Non-Functioning Device . . . . . . . . . . . . . . . . . 2–20 2.18 Non-Functioning Keyboard. . . . . . . . . . . . . . . 2–21 2.19 Non-Functioning Pointing Device. . . . . . . . . . 2–22 2.20 Network or Modem Connection . . . . . . . . . . . 2–23

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer System Major Components. . . . . . . . . . . . 3–2

3.3 Plastics Kit Components . . . . . . . . . . . . . . . . . . . . . . 3–8

3.4 Hardware Kit Components. . . . . . . . . . . . . . . . . . . . . 3–9

3.5 Cable Kit Components . . . . . . . . . . . . . . . . . . . . . . . 3–10

3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–11

3.7 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

4 Removal and Replacement Preliminaries

4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–1 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–2 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

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Maintenance and Service Guide