For more information about software restore points:
1Click the Start button, and then click Help and Support.
2Type system restore in the Search Help box, and then press Enter.
Software program and hardware driver reinstallation
If an individual
NOTE: Do not use the Recovery Manager program to reinstall software programs that came on CDs or DVDs included in the computer box. Reinstall these programs directly from the CDs or DVDs.
Before you uninstall a program, be sure you have a way to reinstall it. Check that it is still available from where you initially installed it (for example, discs or the Internet). Or check that the program is in the list of programs you can reinstall from the Recovery Manager.
To check the list of installable programs in the Recovery Manager:
1Click the Start button, All Programs, Recovery Manager, and then click Recovery Manager. If prompted, click Yes to allow the program to continue.
2Under I need help immediately, click Software Program Reinstallation.
3Click Next at the Welcome screen.
A list of programs opens. Check whether your program is there.
To uninstall a program:
1Close all software programs and folders.
2Uninstall the damaged program:
a Click the Start button, and then click Control Panel. b Under Programs, click Uninstall a program.
c Select the program you want to remove, and then click Uninstall.
dClick Yes if you want to continue with the uninstall process. To reinstall a program using the Recovery Manager:
1Click the Start button, click All Programs, click Recovery Manager, and then click Recovery Manager.
2Click Software Program Reinstallation.
3Click Next at the Welcome screen.
4Choose the program you want to install, click Next, and follow the onscreen instructions.
5When you have finished reinstalling, restart the computer.
NOTE: Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers.
Troubleshooting and Maintenance 47
