Getting Started
The information in this document is subject to change without notice
Wi-Fi CERTIFIED 802.11n based on Draft
Hewlett-Packard Company P.O. Box 4010 Cupertino, CA USA
Copyright 2000-2009 Hewlett-Packard Development Company, L.P
Troubleshooting and Maintenance
Table of Contents
Setting Up Your Computer
Special Features of Your Computer
iv Getting Started features vary by model
Checking the Computer Installation
Setting Up Your Computer
Mouse PS/2 connector
Connecting other devices to the computer
Power cord
Power connector
connect the computer modem to a telephone wall
Network
Modem
Modem Line In RJ-11 select models only to
Icon/label
Connecting Speakers or Microphones
Connecting speakers
Audio connectors
Connecting a microphone
Connecting headphones
Connecting a stereo speaker system
Setting up a wired Ethernet network connection
Connecting to a Network
Setting up a wireless network connection
Connecting the Television Signal and Video Cables
Connecting a Modem
Description and function
Video and
audio input
Icon/label
Description and function
Television
input
Icon/label
E TV
Connecting the TV signal source without a set-top box
Connecting the TV signal source with a set-top box
Callouts
Callouts
IR IN
Using an infrared receiver IR blaster
Using an external IR receiver
IR OUT
Preparing to Use Your Computer
Turning Off the Computer
Connecting to the Internet
Restarting the Computer
b Click All Programs, and then click Internet Explorer
c Click Online Services, and then click Get Online
Using wireless security features
Adjusting microphone recording level in Windows
Adjusting the Speaker Volume
Selecting the Microphone
Computer risk
Using passwords
Computer feature
Protecting Your Computer
Using antivirus software
Configuring the Computer for Automatic Microsoft Software Updates
Using firewall software
Guidelines for Installing Software and Hardware Devices
Setting Up User Accounts
Installing critical security updates
To transfer your files and settings 1 Click the Start button
Using the Memory Card Reader
Special Features of Your Computer
Memory card reader
To use the memory card reader
Making a LightScribe label by using CyberLink LabelPrint
Using a Vertical CD/DVD Drive
Using LightScribe Technology
What is LightScribe?
Using the Remote Control
Finding Guides on the Web
Using the Help and Support Center
Accessing Support on the Web
Getting More Information
2 Click All Programs 3 Click User Guides
Using the PC Help & Tools Folder
Using HP Advisor Software
Finding Onscreen Guides
Using the Computer with Safety and Comfort
28 Getting Started features vary by model
Troubleshooting Computer Problems
Troubleshooting and Maintenance
disk drive error
Symptom
Possible solution
Refer to the Limited Warranty and Support Guide to contact
Symptom
Power
Screen Resolution
Display monitor
Symptom
Keyboard and mouse with cable
Possible solution
Possible solution Check for these problems
Wireless keyboard and mouse
Possible solution For a mouse with a roller ball
cleaning
Possible solution
Wireless keyboard and mouse continued
Resynchronize the keyboard and mouse to the receiver
Symptom
Symptom
Wireless keyboard and mouse continued
Possible solution
Possible solution
then click Open Volume Mixer
Audio and speakers
Symptom
Symptom
Internet access
Possible solution
Possible solution
Internet access continued
CD and DVD drives
Symptom
Symptom
CD and DVD drives continued
Possible solution
Needed To Display
Update Driver Software
Select Search automatically for updated driver
Video
Symptom
Hardware installation
Possible solution
Possible solution
Hardware installation continued
Performance
Symptom
Remove
Wireless devices
Bluetooth Devices
check mark in the My device is set up and ready to
Possible solution
Remote control
Memory card reader
Symptom
Updating drivers
Software Troubleshooting
Memory card reader continued
Software repair overview
3 Choose System protection, System Restore, and then click Next
Microsoft System Restore
3 Click System protection
2 Click Software Program Reinstallation
Software program and hardware driver reinstallation
Monthly
Maintenance
Maintenance tasks
Weekly
Keeping the Computer Free of Dust, Dirt, and Heat
Creating data backup discs
Creating system recovery discs
Cleaning the computer and monitor
Cleaning the computer vents
System Recovery
Cleaning the keyboard and mouse
To create recovery discs
Creating recovery discs
System recovery options
Choosing recovery discs
System recovery at system startup
System recovery from the Windows 7 Start Menu
Starting system recovery from user-created recovery discs
3 Under Action Center, click Find and fix problems troubleshooting
Performing the Post-Recovery Procedure
Additional Troubleshooting
Windows 7 Troubleshooting Tools
Index
see monitor documentation, onscreen 26 drivers, update
Off, See turning off computer
Page
System Restore, Microsoft 46 system recovery discs, making 49
Page
Page
Recycle your old computer Don’t use a screen saver
Please don’t disable the power settings
How you can help
What we’ve done